Tiffany & Co. Client Experience Concierge
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $30.60–41.40/hour
- Industry
- High Jewelry
- Posted
- Jul 22, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. seeks Client Experience Concierge in New York to curate bespoke luxury experiences for VIC and high net worth clients visiting The Landmark.
Role & Responsibilities
- Provide highly personalized, one-to-one client experiences to domestic and global visitors at The Landmark, ensuring the embodiment of the Tiffany Touch
- Curate and arrange bespoke client experiences by researching New York City offerings and coordinating activities, entertainment, dining reservations, and transportation
- Share Tiffany & Co.'s heritage, product collections, and servicing expertise through compelling storytelling
- Cultivate and maintain strategic relationships with premier hospitality organizations, luxury hotels, and Michelin-starred restaurants throughout New York City to secure priority client access
- Develop and manage customized experiences for high net worth clients and VIC clientele during visits to The Landmark
- Schedule and manage multiple private spaces within The Landmark to optimize client engagement and hosting moments
- Conduct comprehensive client discovery during each appointment to fully personalize all service touchpoints and anticipate needs
- Participate in networking activities and vendor evaluations to ensure selected partners align with Tiffany & Co. brand standards
- Act as liaison between Client Advisors, Sales Team Managers, and other departments to fulfill specialized client requests
- Partner with the Client Experience Manager and Director to maintain exceptional standards for all client hosting moments
- Provide ad hoc support to the Client Experience department as needed
- Lead internal tours of The Landmark and serve as a brand ambassador to internal and external stakeholders
- Support all hospitality and selling events designed for VIC clientele
Qualifications
- Minimum 4 years of luxury hospitality experience in premium settings
- Proven experience managing relationships with high net worth and VIC clients
- Demonstrated expertise in event and catering management
- Strong existing network within New York City's hospitality, fine dining, and cultural landscape
- Multilingual proficiency highly preferred
- Strong existing relationships with luxury hotels and Michelin-starred restaurants, both domestically and globally
- Proficiency in Microsoft Excel, PowerPoint, and Word
Skills
Experience
Minimum 4 years of professional experience in luxury hospitality environments, with proven track record of serving high net worth and VIC clientele. Demonstrated expertise in curating bespoke experiences, managing premium vendor relationships, and coordinating complex logistics within exclusive settings.
Education
High school diploma or equivalent required; bachelor's degree in hospitality, business administration, or related field preferred.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 30.60 to USD 41.40 per hour.
Benefits
Comprehensive benefits package including adoption and surrogacy assistance, parental leave, mental and emotional wellness programs, physical and financial well-being initiatives, medical insurance, dental insurance, vision insurance, 401(k) plan with company match, and paid time off.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Concierge Specialist», «Client Services Concierge», «Luxury Experience Coordinator», «VIP Client Concierge», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.