Tiffany & Co. Client Development Manager
Join Tiffany & Co. in New York as a Client Development Manager, leading client engagement strategies across the Northeast region. Enhance brand loyalty and drive sales growth in a dynamic luxury environment.
Overview
Tiffany & Co., a renowned name in luxury jewelry, operates under the esteemed LVMH conglomerate, known for its unparalleled commitment to quality and innovation. As a leader in the luxury market, Tiffany & Co. offers a dynamic and enriching work environment, fostering growth and excellence among its employees.
Role & Responsibilities
- Champion and implement the Client Development Roadmap across regional stores.
- Establish a culture prioritizing client engagement and long-term relationship building.
- Utilize regional data to develop client strategies that align with North America brand objectives.
- Collaborate with store leadership to create and execute client development action plans.
- Provide continuous support through regular store visits and communication.
- Conduct follow-up meetings to assess and enhance clienteling practices.
- Identify opportunities for improvement in clienteling and performance.
- Collaborate with headquarters on new Client Development initiatives.
- Support teams in the effective use of clienteling tools.
- Share insights and best practices with the North American Retail Excellence team.
Qualifications
- Over 5 years of experience in luxury retail, client development, or hospitality.
- Proven track record in sales and clienteling within an omnichannel luxury environment.
- Strong analytical skills with experience in data-driven decision making.
- Deep understanding of regional client behaviors and market dynamics.
- Excellent communication and interpersonal skills.
- Leadership qualities with the ability to inspire and guide teams.
- Flexibility to work varied shifts, including weekends and holidays.
- Preferred: A college or university degree.
Skills
Experience
A minimum of 5 years in luxury retail, client development, hospitality, or client experience leadership.
Education
Preferred: A college or university degree.
Workplace
The successful candidate will be located in New York, New York, USA. 485 luxury roles are listed in New York on Cerulean, 17 posted in the last 48 hours. Across the New York region, Cerulean lists 590 open positions — 18 listed in the past two days. Cerulean currently advertises 2.202 open roles in USA, including 77 added in the last 48 hours.
Compensation
The hiring range for this position is $111,300 - $150,000, dependent on skills and experience.
Benefits
Comprehensive benefits package including health, dental, and vision insurance, retirement plans, and employee discounts.
Culture
Tiffany & Co. fosters a culture of excellence, innovation, and inclusivity, encouraging employees to thrive in a collaborative and supportive environment. As part of the LVMH family, the company values creativity, craftsmanship, and a commitment to sustainability.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.