Tiffany & Co. Client Advisor

About Tiffany & Co.

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its exceptional craftsmanship and commitment to sustainability. As part of the LVMH group, Tiffany & Co. upholds a legacy of innovation and service excellence, inspiring both clients and employees alike. The brand is synonymous with timeless elegance and a dedication to creating memorable experiences for its clientele.

Role & Responsibilities

• Embody the Tiffany brand in each client interaction, ensuring an extraordinary client experience.
• Serve as an excellent communicator and brand ambassador, conveying passion for Tiffany in every conversation.
• Develop and nurture client relationships to exceed commercial targets and drive business growth.
• Foster a culture of clienteling and entrepreneurial spirit to enhance client outreach.
• Achieve or exceed monthly, quarterly, and annual store commercial targets.
• Cultivate new and existing client relationships through effective client data capture.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative methods to enhance client experiences and grow business.
• Consistently deliver memorable in-store experiences, elevating the Tiffany brand.
• Execute best practices in hospitality and store amenities to create unique client experiences.

Qualifications

• Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
• Proven track record in achieving commercial results.
• Flexibility to work non-traditional hours, including nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
• Authorization to work in Canada.

Skills

Experience

Minimum of 3 years in retail, luxury retail, or a client-related field such as hospitality.

Education

A college or university degree is preferred.

Workplace

Compensation

The hiring range for this position is $20.57 - $27.83 per hour, with eligibility for sales commission.

Benefits

Competitive salary with commission opportunities, comprehensive benefits package, and professional development programs.

Culture

Tiffany & Co. fosters a culture of excellence, innovation, and inclusivity. The brand values its rich heritage while embracing change and sustainability, providing a dynamic and inspiring workplace for its employees.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.