Tiffany & Co. Client Advisor
Join Tiffany & Co. in Troy, MI as a Client Advisor. Deliver exceptional client experiences and embody the brand's luxury ethos. Apply now for this exciting opportunity.
Overview
Tiffany & Co., a distinguished member of the LVMH Group, is synonymous with luxury, elegance, and an unwavering commitment to exquisite craftsmanship. As a leader in the global luxury market, Tiffany & Co. offers a dynamic work environment where employees are encouraged to embody the brand's core values of optimism, love, inclusivity, and creativity. The company is dedicated to fostering a culture that recognizes and rewards excellence, ensuring that the Tiffany Experience is delivered to every client.
Role & Responsibilities
- Embody the Tiffany brand in each client interaction, delivering extraordinary experiences.
- Act as a brand ambassador, conveying passion for Tiffany in every conversation.
- Develop and nurture client relationships to exceed commercial targets.
- Foster a clienteling culture and encourage entrepreneurial spirit to grow outreach business.
- Deepen client relationships to drive lifetime loyalty and spend.
- Achieve or exceed monthly, quarterly, and annual store commercial targets.
- Capture client data and cultivate both new and existing client relationships.
- Deliver a significant portion of sales through repeat client business.
- Identify innovative ways to grow business through elevated client experiences.
- Drive business through key product pillars and convert clients through curiosity and discovery.
- Elevate in-store experience by delivering memorable moments to every client.
- Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
- Embrace client feedback to enhance in-store experiences.
- Optimize hospitality and store amenities to create unique experiences.
- Connect with clients' wardrobes to provide styling advice.
Qualifications
- Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience.
- Proven track record in achieving commercial results.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
Skills
Experience
Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience such as hospitality.
Education
A college/university degree is preferred.
Workplace
The successful candidate will be located in Troy, Michigan, USA. 18 luxury roles are listed in Troy on Cerulean, 1 posted in the last 48 hours. Across the Michigan region, Cerulean lists 29 open positions — 1 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Benefits
Tiffany & Co. offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.
Culture
Tiffany & Co. prides itself on a culture that values creativity, inclusivity, and excellence. Employees are encouraged to innovate and contribute to a dynamic and supportive work environment, where the brand's heritage and commitment to sustainability are celebrated.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.