- Location
- Short Hills New Jersey USA
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
The Client Advisor represents Tiffany & Co., develops client relationships and repeat business, exceeds store targets, and delivers memorable, personalized service. This is a permanent position; pay ranges from $22.19 to $30.02, based on relevant skills and experience, with bonus and sales incentives eligibility for retail management.
Role & Responsibilities
- Represent Tiffany & Co. in every client interaction, creating an extraordinary experience through a personal approach.
- Communicate effectively as a brand ambassador, conveying passion for Tiffany & Co. and demonstrating an entrepreneurial spirit.
- Build client relationships, grow an individual book of business, and exceed sales plans and commercial targets.
- Foster a clienteling culture and strengthen client development to grow outreach business.
- Deepen client relationships to build lifetime loyalty and spend.
- Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
- Capture client data and cultivate new and existing client relationships.
- Generate a significant portion of sales through repeat client business.
- Grow business through elevated client experiences at each appointment.
- Drive business through key product pillars and convert clients through daily curiosity and discovery.
- Deliver memorable in-store experiences to every client.
- Demonstrate passion as a Tiffany & Co. brand ambassador during every selling ceremony, using the Tiffany Touch and a personal approach.
- Demonstrate the Client Experience Behaviors identified in the NPS program and use client feedback to elevate in-store experiences.
- Apply best practices in hospitality and store amenities to create distinctive experiences; act on NPS performance and client feedback.
- Connect with clients’ wardrobes and style them.
Qualifications
- Experience in retail, luxury retail, or a relevant client-facing field such as hospitality.
- Proven track record of achieving commercial results.
- Ability to connect with clients and serve a diverse client base.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Proficiency with point-of-sale (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States or the country where the position is based.
- A college or university degree is preferred.
- Proficiency in multiple languages is preferred.
Skills
Experience
Minimum 3 years
Education
A college or university degree is preferred.
Workplace
This position is based in Short Hills, New Jersey, USA, within easy reach of New York City.
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Benefits
Retail management roles are eligible for bonus and sales incentives.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Jewelry Consultant», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.