Tiffany & Co. Client Advisor
Join Tiffany & Co. in Shanghai as a Client Advisor, leveraging luxury sales expertise to deliver exceptional service. Apply now for this full-time role.
Overview
Tiffany & Co., a renowned name in luxury jewelry, is part of the LVMH group, a global leader in luxury goods. Known for its exquisite craftsmanship and iconic designs, Tiffany & Co. offers a prestigious work environment where employees are empowered to deliver exceptional service and create memorable experiences for clients.
Role & Responsibilities
- Utilize strategic sales techniques to meet or exceed personal sales targets by assisting clients in selecting and purchasing desired products.
- Respond promptly and appropriately to customer inquiries.
- Maintain existing client relationships and develop new ones through outreach, follow-up, and exceptional service.
- Provide after-sales service and professionally handle customer complaints.
- Input and manage customer information in the database.
- Proficiently use company applications and software.
- Conduct and manage store inventory counts.
- Collaborate with team members to support sales potential and company goals.
Qualifications
- Minimum 3 years of luxury sales or related customer service experience.
- Exceptional sales abilities.
- Excellent communication and customer service skills.
- Ability to manage multiple tasks and work in a fast-paced, changing environment.
- Willingness to work non-traditional hours, including evenings, weekends, and holidays.
- Associate degree or higher.
Skills
Experience
Minimum of 3 years in luxury sales or related customer service roles.
Education
Associate degree or higher
Workplace
The successful candidate will be located in Shanghai, Shanghai, China. 414 luxury roles are listed in Shanghai on Cerulean, 16 posted in the last 48 hours. Across the Shanghai region, Cerulean lists 440 open positions — 17 listed in the past two days. Cerulean currently advertises 1.776 open roles in China, including 33 added in the last 48 hours.
Culture
Tiffany & Co. fosters a culture of excellence and innovation, where employees are encouraged to deliver unparalleled service and craftsmanship. The brand is synonymous with luxury and elegance, offering a dynamic and rewarding work environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.