- Address
- Avenida Brigadeiro Faria Lima, 2232, São Paulo 01489-900 View map
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
The Client Advisor represents Tiffany & Co. through exceptional client service, relationship development and achievement of monthly, quarterly and annual sales plans. The role is permanent and requires a minimum of 3 years of experience.
Role & Responsibilities
- Represent Tiffany & Co. in every client interaction and deliver an exceptional client experience.
- Develop client relationships and exceed sales plans.
- Deepen client relationships to foster long-term loyalty and spending.
- Consistently achieve or exceed monthly, quarterly and annual store sales plans.
- Capture client data and cultivate new and existing client relationships.
- Generate a significant portion of sales through repeat client business.
- Drive business through key product pillars.
- Deliver memorable moments to every client and elevate the in-store experience.
- Act as a passionate brand ambassador during each selling ceremony, using the Tiffany Touch.
- Demonstrate the client experience behaviors identified in the TEI program (Voice of Client Survey) and align with Tiffany’s client experience vision.
- Apply best practices in hospitality and store amenities to create distinctive experiences, and act on TEI performance and client feedback.
Qualifications
- Experience in retail, luxury retail or a relevant client-facing field such as hospitality.
- Proven track record of achieving sales results.
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
- Ability to work with a diverse client base.
- Proficiency with point-of-sale (POS) systems, client tracking systems and Microsoft Outlook/email.
- Authorization to work in the United States or the country where the position is based.
- A college or university degree is preferred.
- A Graduate Gemologist degree or prior Gemological Institute of America (GIA) coursework is preferred.
- Proficiency in multiple languages is preferred.
Skills
Experience
Minimum 3 years
Education
A college or university degree is preferred. A Graduate Gemologist degree or prior Gemological Institute of America (GIA) coursework is preferred.
Workplace
This position is based in São Paulo, São Paulo, Brazil.
Explore jobs in Brazil.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Client Relations Advisor», «Fine Jewelry Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.