Tiffany & Co. Client Advisor
About Tiffany & Co.
Tiffany & Co., a renowned entity within the luxury sector, is synonymous with beauty, romance, and the iconic Blue Box. As part of the LVMH conglomerate, Tiffany & Co. has cultivated a legacy of exquisite designs and romantic ideals for over 180 years. The brand's rich heritage of celebrated artists, historical landmarks, and magnificent jewelry provides a foundation for its employees, who are passionate, kind, and professionally committed. Tiffany & Co. is dedicated to maintaining high standards, continuously educating its team about new collections, cultures, and the evolving luxury market, fostering a unique work environment.
Join Tiffany & Co. in São Paulo as a Client Advisor. Seeking experienced sales professionals with a passion for luxury retail. Apply now!
Role & Responsibilities
- Embody the Tiffany brand in every customer interaction, utilizing personal talent to enhance the customer experience.
- Develop and maintain strong customer relationships to exceed sales plans.
- Achieve or surpass monthly, quarterly, and annual store sales targets.
- Capture and manage customer data effectively.
- Cultivate relationships with both new and existing customers to drive loyalty.
- Deliver a significant portion of sales through loyal customer business.
- Elevate in-store experiences by consistently providing memorable moments for customers.
- Demonstrate brand passion and optimize store hospitality and amenities to create unique experiences.
Qualifications
- Completed high school education.
- Minimum of 5 years of experience in sales.
- Experience in retail, luxury retail, or relevant customer-related fields such as hospitality.
- Strong communication skills.
- Ability to negotiate and manage conflicts.
- Teamwork capabilities.
- Friendly and respectful demeanor.
- Proven track record in achieving sales results.
- Flexible scheduling availability.
- Ability to work with a diverse customer base.
- Comprehensive knowledge of customer service.
- Ability to work independently, in a team, and under corporate standards.
- Proficiency in Microsoft Office, CRM, or customer service systems.
- Attention to detail and high frustration tolerance.
- Sensitivity to the luxury market.
Skills
Experience
A minimum of 5 years in sales, preferably within retail or luxury sectors, or relevant customer service experience such as hospitality.
Education
High school diploma required; college/university degree preferred.
Workplace
This position is based in Sao Paulo, São Paulo, Brazil.
Benefits
Tiffany & Co. offers a competitive benefits package, including opportunities for professional development and advancement within the luxury retail sector.
Culture
Tiffany & Co. fosters a workplace culture that values passion, kindness, and professional commitment. Employees are encouraged to uphold high standards and continuously educate themselves about the luxury market, contributing to a unique and rewarding work environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.