Tiffany & Co. Client Advisor

About Tiffany & Co.

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to exquisite craftsmanship, timeless design, and corporate sustainability. As part of the LVMH Group, Tiffany & Co. offers a dynamic work environment that values excellence and innovation, providing employees with the opportunity to contribute to a legacy of luxury and sophistication.

Role & Responsibilities

• Embody the Tiffany brand in each client interaction, ensuring an extraordinary client experience.
• Serve as a brand ambassador, communicating passion for Tiffany in every conversation.
• Develop and nurture client relationships to exceed sales targets.
• Foster a clienteling culture and encourage entrepreneurial spirit to grow business outreach.
• Achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture and cultivate client data to drive repeat business.
• Deliver elevated client experiences in each appointment.
• Drive business through key product pillars and convert clients through curiosity and discovery.
• Elevate in-store experience by delivering memorable moments to clients.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
• Execute best practices to optimize hospitality and store amenities, acting on client feedback.

Qualifications

• Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
• Proven track record in achieving commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
• Authorization to work in the United States.

Skills

Experience

Minimum of 3 years in retail or luxury retail, or relevant client-related experience.

Education

A college/university degree is desired.

Workplace

Compensation

The hiring range for this position is $22.19 to $30.02 per hour, with eligibility for sales commission.

Benefits

Eligible for sales commission and other benefits as part of the LVMH Group.

Culture

Tiffany & Co. fosters a culture of optimism, inclusivity, and creativity, encouraging employees to deliver the Tiffany Experience with passion and dedication. The company is committed to recognizing and rewarding excellence in service and craftsmanship.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.