- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 15, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
The Client Advisor represents Tiffany & Co. in Portland, Oregon, delivering elevated client experiences, developing client relationships and repeat business, and achieving store commercial targets. This is a permanent position requiring flexibility to work days, nights, weekends, and holidays.
Role & Responsibilities
- Represent Tiffany & Co. in every client interaction, delivering an extraordinary experience through the Tiffany touch.
- Serve as an excellent communicator and brand ambassador, conveying passion for Tiffany and demonstrating an entrepreneurial spirit.
- Build client relationships and exceed commercial targets and sales plans.
- Foster a clienteling culture, encourage entrepreneurial initiative, and develop outreach business.
- Strengthen client relationships to drive lifetime loyalty and spend.
- Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
- Capture client data and cultivate new and existing client relationships.
- Generate a significant portion of sales through repeat client business.
- Identify innovative ways to grow business by elevating the client experience at every appointment.
- Drive business through key product pillars.
- Convert clients through curiosity and discovery each day.
- Elevate the in-store experience by creating memorable moments for every client.
- Demonstrate passion as a Tiffany brand ambassador during every selling ceremony through the Tiffany Touch and personal service.
- Apply Client Experience Behaviors identified within the NPS program; use client feedback to make each in-store experience memorable.
- Optimize hospitality and store amenities, apply best practices, and act on NPS performance and client feedback.
- Connect with clients’ wardrobes and style them.
Qualifications
- Experience in retail, luxury retail, or relevant client-facing settings such as hospitality.
- A proven track record of achieving commercial results.
- Ability to connect with clients.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with point-of-sale (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States or the country where the position is based.
- Multiple-language proficiency is desirable.
Skills
Experience
Minimum 3 years
Education
A college or university degree is desirable.
Workplace
The successful candidate will be located in Portland, Oregon, USA.
Explore jobs in the USA.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Associate», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
