Tiffany & Co. Client Advisor
Join Tiffany & Co. in Parsippany, NJ as a Client Advisor. Deliver luxury client experiences and drive sales in a prestigious environment. Competitive pay plus commissions.
Overview
Tiffany & Co., a distinguished name in luxury jewelry and a part of the LVMH Group, offers an exceptional work environment where employees are encouraged to excel in delivering unparalleled client experiences. As a leader in the luxury sector, Tiffany & Co. is committed to maintaining its legacy of elegance and innovation, providing a platform for professionals to thrive in a dynamic and prestigious setting.
Role & Responsibilities
- Achieve and exceed sales targets.
- Deliver an elevated, positive, and high-energy client experience aligned with Tiffany's core brand values across phone, email, and live messaging channels.
- Consistently provide luxury experiences to resolve client matters effectively and empathetically.
- Escalate issues with urgency to ensure prompt and client-centric resolution.
- Initiate proactive and relevant product recommendations for clients.
- Demonstrate and share brand awareness, storytelling, and product knowledge to drive conversion and satisfaction.
- Build personal connections with clients and collect relevant information to support long-term relationship building.
- Ensure compliance with all company policies and processes.
- Communicate with passion and authenticity using elevated verbal and written language.
Qualifications
- Sales experience
- Client-first mindset
- Excellent verbal and written communication skills
- High energy and passion
- Strong computer experience with multiple software platforms
- Ability to multitask across phone, email, and live message platforms
- Flexibility to work a varied 5-day in-person schedule, including days, evenings, nights, weekends, and holidays
- Authorization to work in the United States on site
Skills
Experience
Minimum of 3 years of experience in a sales role, preferably within a contact center or retail environment.
Workplace
The successful candidate will be located in Parsippany, New Jersey, USA, with easy access to New York City. Across the New Jersey region, Cerulean lists 116 open positions — 4 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Compensation
$23 per hour plus commissions
Benefits
Competitive compensation package with commission eligibility, opportunities for career advancement, and a dynamic work environment.
Culture
Tiffany & Co. fosters a culture of excellence and innovation, where employees are valued for their contributions and encouraged to grow professionally. The company prides itself on its commitment to diversity, inclusion, and sustainability, creating a supportive and inspiring workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.