Tiffany & Co. Client Advisor
About Tiffany & Co.
Tiffany & Co., a distinguished name synonymous with beauty, romance, and the iconic Blue Box, is a symbol of excellence in the luxury industry. With a legacy spanning over 175 years, Tiffany has consistently delivered exquisite designs and romantic ideals. As part of the LVMH group, Tiffany & Co. benefits from the extensive resources and global reach of one of the world's leading luxury conglomerates. Employees at Tiffany are passionate, kind, and uphold high professional standards, contributing to a unique workplace culture that values continuous learning and respect for the brand's rich heritage.
Join Tiffany & Co. in New York as a Client Advisor. Seeking Mandarin speakers with retail experience to embody the brand and drive sales.
Role & Responsibilities
- Embody the Tiffany brand in every client interaction, using personal flair to enhance the client experience.
- Develop and maintain strong client relationships to drive loyalty and increase sales.
- Consistently achieve or exceed monthly, quarterly, and annual sales targets.
- Capture and manage client data to cultivate new and existing relationships.
- Deliver a significant portion of sales through repeat client business and key product pillars.
- Enhance the in-store experience by delivering memorable moments to clients.
- Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
- Execute best practices by optimizing hospitality and store amenities to create unique experiences.
Qualifications
- Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
- Proven track record in achieving sales results.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
- Fluency in Mandarin.
Skills
Experience
Minimum of 3 years in a relevant field.
Education
A college/university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.
Workplace
The successful candidate will be located in New York, New York, USA, with easy access to New York.
Compensation
The hiring range for this position is $22.19 – $30.02 per hour, depending on skills and experience.
Benefits
Comprehensive benefits package including health, dental, and vision insurance, retirement plans, and employee discounts.
Culture
Tiffany & Co. fosters a workplace culture that is both inspiring and inclusive, where employees are encouraged to uphold the brand's legacy of excellence and innovation. The company is committed to sustainability and corporate responsibility, creating an environment where passion for the brand and professional growth are equally valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.