Tiffany & Co. Client Advisor
- Location
- NatickMassachusettsUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $20.40–27/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 1, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. seeks a Client Advisor in Natick, MA. $20.40–$27.00/hr + commission, benefits, and professional development in luxury jewelry retail.
Role & Responsibilities
- Embody the Tiffany brand through exceptional service delivery in every client interaction, leveraging personal flair and the 'Tiffany Touch' to create extraordinary experiences
- Build and nurture long-term client relationships to drive lifetime loyalty and exceed commercial targets through consultative selling and repeat business development
- Achieve or exceed monthly, quarterly, and annual store sales targets through consistent execution of the sales plan and entrepreneurial client development initiatives
- Capture and maintain accurate client data within tracking systems; cultivate both new and existing client relationships to drive personalized outreach and business growth
- Deliver elevated in-store experiences by demonstrating passion as a Tiffany brand ambassador, optimizing hospitality, and responding to Net Promoter Score (NPS) feedback to create memorable moments
- Connect with clients' personal style and wardrobe needs to provide tailored styling recommendations and drive sales across key product pillars including iconic collections
- Execute best practices in client service by embodying the brand ethics of optimism, love, inclusivity, and creativity while maintaining proficiency with Point-of-Sale systems and client management tools
Qualifications
- Minimum 3 years of relevant experience in retail, luxury retail, or client-facing hospitality roles
- Proven track record of achieving and exceeding commercial sales targets
- Demonstrated ability to connect authentically with diverse client bases
- Proficiency with Point-of-Sale (POS) systems, client relationship management platforms, and Microsoft Outlook
- Authorization to work in the United States
- College or university degree (desired)
- Proficiency in multiple languages (desired)
Skills
Experience
Minimum 3 years of experience in retail, luxury retail, or client-related positions such as hospitality. Candidates must demonstrate a proven track record of achieving commercial results, the ability to connect meaningfully with diverse clientele, and flexibility to work non-traditional hours including evenings, weekends, and holidays.
Education
A college or university degree is desired but not required. Proficiency in multiple languages is preferred.
Workplace
The role is situated in Natick, Massachusetts, USA — conveniently close to Boston.
Compensation
The base compensation for this position ranges from USD 20.40 to USD 27 per hour.
Benefits
Medical, dental, and vision coverage; 401(k) retirement plan with company match; 10 days paid vacation and generous paid time off; employee discounts on merchandise; comprehensive training programs in luxury retail, gemology, and client relationship management; professional development and career advancement opportunities within Tiffany & Co. and the LVMH group.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Specialist», «Luxury Sales Associate», «Brand Ambassador», «Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.