Tiffany & Co. Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Aug 11, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Client Advisor (Full-Time) in Montreal. Luxury retail role requiring bilingual fluency, 3+ years experience, and commitment to delivering exceptional brand experiences.
Role & Responsibilities
- Embody the Tiffany brand through personalized client interactions, leveraging the Tiffany Touch to create extraordinary experiences
- Develop and nurture client relationships to drive lifetime loyalty and spending, with emphasis on repeat business and client lifetime value
- Consistently achieve or exceed monthly, quarterly, and annual commercial targets through effective sales execution
- Capture and cultivate client data; maintain comprehensive client records to enable personalized service and targeted outreach
- Deliver elevated client experiences during appointments, employing curiosity and discovery techniques to convert prospects into satisfied customers
- Drive business through key product pillars and strategic product categories
- Style clients by connecting products to their personal wardrobe and lifestyle aspirations
- Execute best practices in hospitality and store amenities to create unique, memorable in-store experiences
- Act on Net Promoter Score (NPS) performance and client feedback to continuously refine service delivery
- Work flexible hours, including evenings, weekends, and holidays, to accommodate client scheduling needs
Qualifications
- Fluent bilingual capability in French and English
- Minimum 3 years of retail, luxury retail, or relevant client-facing experience (e.g., hospitality)
- Proven track record of achieving commercial sales targets and results
- Demonstrated ability to connect authentically with diverse clientele
- Proficiency with Point of Sales (POS) systems and client tracking systems
- Strong proficiency with Microsoft Outlook and email communication
- Authorization to work in Canada
- Ability to work non-traditional hours including evenings, weekends, and holidays
Skills
Experience
Minimum 3 years of professional experience in retail, luxury retail, or client-facing hospitality roles, with demonstrated success in building client relationships and achieving sales targets.
Education
College or university degree is preferred but not required.
Workplace
The successful candidate will be located in Montreal, Quebec, Canada.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Brand Ambassador», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.