Tiffany & Co. Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 21, 2026
About Tiffany & Co.
Tiffany & Co. is a leading international jeweller renowned for craftsmanship, timeless design and high-quality client service. The house operates as part of the LVMH group and combines a heritage approach to jewellery with contemporary retail excellence and a commitment to corporate sustainability.
Tiffany & Co. hiring a Client Advisor in Mexico City — deliver iconic luxury client experiences and drive sales in a flagship retail role.
Role & Responsibilities
- Personify the Tiffany brand on every client interaction, delivering personalised hospitality and the signature 'Tiffany touch'.
- Develop and maintain long-term client relationships to drive repeat business and customer loyalty.
- Achieve and consistently exceed monthly, quarterly and annual store sales targets through proactive client acquisition and portfolio growth.
- Accurately record and maintain client data in store systems and act on insights to nurture opportunities.
- Promote key product pillars and proactively identify cross-sell and up-sell opportunities.
- Create memorable in-store experiences, applying best-practice hospitality and taking actions based on TEI (customer voice) feedback.
- Foster a client-centric culture within the store and contribute to a commercial, entrepreneurial team environment.
Qualifications
- Proven retail sales experience, preferably in luxury or hospitality environments.
- Demonstrable track record of meeting or exceeding commercial targets.
- Excellent interpersonal and communication skills with an ability to connect authentically with diverse clients.
- Flexible availability to work retail hours, including weekends and peak periods.
- Proficiency with point‑of‑sale systems, customer tracking systems and Microsoft Outlook/email.
Skills
Experience
Minimum 5 years of retail sales experience, preferably within luxury retail or customer‑facing hospitality roles, with a proven record of commercial results.
Education
University degree preferred; gemology qualification desirable.
Workplace
This position is based in Mexico City, Ciudad de México, Mexico.
Culture
Tiffany & Co. cultivates a refined, service‑led retail culture that emphasises craftsmanship, timeless design and personal client experiences. As part of the LVMH group, the maison blends heritage values with a performance-driven retail environment and a growing focus on sustainability.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Client Relations Advisor», «Retail Client Advisor», «Personal Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.