Tiffany & Co. Client Advisor

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Deliver unparalleled service and operational results that uphold standards of excellence and luxury etiquette
• Demonstrate entrepreneurial mindset to exceed sales objectives and key performance indicators
• Build client development strategy to drive sales, cross-sales, and client loyalty through curation of memorable experiences
• Ensure compliance with Tiffany and LVMH procedures and maintain operational excellence standards including inventory, reservation management, transfers, and care services
• Inspire clients through authentic brand storytelling, conveying Tiffany's legacy of craftsmanship, brand commitment, and integrity
• Establish and nurture lasting relationships through strategic questioning and proactive, personalized service delivery
• Exercise agility and professionalism in adapting behavior to client needs and implementing feedback appropriately
• Contribute to an inclusive and supportive team environment centered on collaborative excellence

Qualifications

• Minimum 3 years of experience in luxury retail or client-related professional environments such as hospitality
• Proven track record in achieving sales results and cultivating relationships with diverse client bases
• Demonstrated expertise in omnichannel sales and clienteling initiatives within luxury retail
• Proficiency with Point of Sale (POS) systems, client tracking systems, and Microsoft Outlook
• Strong interpersonal and communication skills with a service-oriented mindset
• Knowledge of luxury etiquette and commitment to upholding premium service standards
• Flexibility to work non-traditional hours including evenings, weekends, and holidays
• Valid work authorization in the United Kingdom

Skills

Experience

Minimum 3 years of professional experience in luxury retail sales or client-facing hospitality roles. Demonstrated success in achieving sales targets, managing client relationships across diverse demographics, and executing omnichannel sales strategies in premium retail environments.

Education

A college or university degree is preferred. Graduate Gemologist certification or Gemological Institute of America (GIA) coursework is a plus but not required.

Workplace

Benefits

Comprehensive benefits package including adoption and surrogacy assistance, parental leave, mental and emotional well-being support, physical and financial wellness programs, competitive pay, medical and dental coverage, eyecare benefits, pension plans, and paid time off.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.