Tiffany & Co. Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 23, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Client Advisor position in London at Westfield, delivering luxury retail experiences in watches and jewelry.
Role & Responsibilities
- Deliver unparalleled service and sales results that uphold standards of excellence and luxury etiquette
- Demonstrate entrepreneurial mindset to exceed sales objectives and KPIs through client development strategy and cross-sales initiatives
- Build and nurture lasting client relationships through personalized service, curating memorable experiences and proactive product care services
- Ensure compliance with Tiffany and LVMH procedures and maintain operational excellence in inventory management, reservation handling, transfers, and care services
- Inspire clients through authentic brand storytelling, effectively conveying Tiffany's legacy of craftsmanship and brand commitment
- Adapt behaviour, exercise agility and implement feedback appropriately to elevate client experiences
- Contribute to an inclusive and supportive team environment centered on collaborative excellence
Qualifications
- Minimum 3 years of experience in luxury retail or client-related environment such as hospitality
- Proven track record in achieving sales results and cultivating relationships with diverse client base
- Demonstrated expertise in sales and clienteling within omnichannel luxury environment
- Strong interpersonal and communication skills with service-oriented mindset and knowledge of luxury etiquette
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email
- Digitally-savvy with ease navigating omnichannel tools
- Authorization to work in the United Kingdom
Skills
Experience
Minimum 3 years of experience in a luxury retail environment or client-related role such as hospitality, with proven track record in achieving sales results and cultivating relationships with diverse clientele in an omnichannel luxury setting.
Education
A college or university degree is preferred; a Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is highly advantageous.
Workplace
The role is situated in London, England, UK.
Benefits
Comprehensive benefits including adoption and surrogacy assistance, parental leave, mental and emotional health support, physical and financial wellness programmes, competitive pay, medical, dental and eyecare coverage, pension plans, and paid time off.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Client Relations Specialist», «Jewelry Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.