Tiffany & Co. Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 19, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Client Advisor position in London. Luxury retail sales role with 3+ years experience required. Selfridges boutique.
Role & Responsibilities
- Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette
- Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs
- Build client development strategy to drive sales, cross-sales, and client loyalty through curation of memorable experiences
- Ensure compliance with Tiffany and LVMH procedures and maintain operational excellence standards including inventory, reservation management, transfers, and care services
- Inspire clients through authentic brand storytelling, effectively conveying Tiffany's legacy of craftsmanship, brand commitment, and integrity
- Connect with clients and team members by asking strategic questions and establishing lasting relationships
- Think and act with intention to elevate, surprise, and celebrate clients' special moments through proactive and relevant personalization and product care services
- Exercise resilience through challenging assignments and celebrate innovation in new ways of working
- Contribute to an inclusive and supportive team environment centered on the principle that People Make the Difference
- Display professionalism and exercise agility in adapting behavior and implementing feedback appropriately
Qualifications
- Minimum three years of experience in a luxury retail environment or client-related experience such as hospitality
- Experienced sales and clienteling professional in an omnichannel luxury environment
- Proven track record in achieving sales results and cultivating relationships with a diverse client base
- Strong collaborative team player with excellent interpersonal and communication skills
- Thoughtful and service-oriented with demonstrated knowledge of luxury etiquette
- Experienced in deploying sales strategies and clienteling initiatives
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email
- Digitally savvy and comfortable with omnichannel tools
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
- Authorized to work in the United Kingdom
Skills
Experience
Minimum three years of experience in a luxury retail environment or client-related professional setting such as hospitality. Demonstrated expertise in omnichannel luxury sales, proven track record of achieving sales targets, and established ability to cultivate relationships with a diverse client base.
Education
College or university degree is preferred. Graduate Gemologist degree or prior coursework from the Gemological Institute of America (GIA) is advantageous but not required.
Workplace
The role is situated in London, England, UK.
Benefits
Comprehensive benefits package including global adoption and surrogacy assistance, parental leave, mental and emotional well-being programs, physical and financial wellness support, competitive pay, medical, dental and eyecare coverage, pension plans, and paid time off.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Specialist», «Retail Associate», «Jewelry Sales Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.