Tiffany & Co. Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 10, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Client Advisor position in London. Deliver luxury retail service, build client relationships, and exceed sales objectives in a prestigious watches and jewelry environment.
Role & Responsibilities
- Deliver unparalleled service and results upholding standards of excellence and luxury etiquette
- Demonstrate entrepreneurial mindset to exceed sales objectives and KPIs through effective client development strategies
- Build trusted advisor relationships by curating memorable experiences, driving sales, cross-sales, and client loyalty
- Ensure compliance with Tiffany and LVMH procedures and maintain operational excellence standards including inventory management, reservations, and product care services
- Inspire clients through authentic brand storytelling, conveying Tiffany's legacy of craftsmanship, brand commitment, and integrity
- Connect strategically with clients and team members through proactive relationship-building and personalized services
- Exercise resilience and agility, adapting behavior to implement feedback and embrace new ways of working
- Contribute to an inclusive, supportive team environment centered on collaborative culture and operational excellence
Qualifications
- Minimum 3 years of experience in luxury retail or client-related fields such as hospitality
- Proven sales track record and success in cultivating relationships with diverse client bases
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email
- Strong interpersonal and communication skills with service-oriented mindset
- Knowledge of luxury etiquette and demonstrated understanding of high-end retail environments
- Digital literacy and comfort with omnichannel retail tools
- Flexibility to work non-traditional hours including evenings, weekends, and holidays
- Authorization to work in the United Kingdom
Skills
Experience
Minimum 3 years of experience in luxury retail environments or client-related roles such as hospitality; demonstrated success as a sales and clienteling professional in omnichannel luxury settings with proven ability to achieve sales results.
Education
A college/university degree is preferred; Graduate Gemologist degree or prior Gemological Institute of America (GIA) coursework is advantageous.
Workplace
The role is situated in London, England, UK.
Benefits
Comprehensive benefits including adoption and surrogacy assistance, parental leave, mental and emotional health programs, physical and financial wellness support, competitive pay, medical, dental, and eyecare coverage, pension plans, and paid time off.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Specialist», «Luxury Retail Associate», «Personal Shopper», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.