Tiffany & Co. Client Advisor
- Employment
- Contract
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 26, 2026
About %s
Tiffany & Co. is an iconic American jeweller renowned for its craftsmanship, signature designs and commitment to exceptional client experiences. Since joining the LVMH group, the maison combines its storied heritage with the resources of a leading luxury conglomerate, offering global career mobility across retail, product and client services functions.
Tiffany & Co. is hiring a Client Advisor in London (Covent Garden). Contract role focused on luxury clienteling, sales and personalised service.
Role & Responsibilities
- Deliver bespoke, anticipatory service that upholds luxury etiquette and achieves individual and store sales objectives.
- Develop and execute client development strategies to drive sales, cross-sales and long-term loyalty through personalised experiences and storytelling.
- Operate omnichannel clienteling initiatives, including reservation management, inventory controls, transfers and after-sales care services.
- Ensure strict compliance with Tiffany & Co. and LVMH procedures and operational excellence standards.
- Collaborate within the store team to foster an inclusive, supportive culture and contribute to continuous improvement and innovation.
- Adapt communication and service to diverse client needs, proactively offer personalization and product-care services, and follow up to cultivate repeat business.
Qualifications
- Minimum three years of retail, luxury retail or client-facing hospitality experience with a proven sales track record.
- Demonstrable experience in clienteling within an omnichannel luxury environment and in deploying sales strategies to meet KPIs.
- Authorization to work in the United Kingdom.
- Flexibility to work non-traditional retail hours, including evenings, weekends and holidays.
- Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
Skills
Experience
Minimum three years of client-facing experience in retail, luxury retail or hospitality with a demonstrable track record of achieving sales results and cultivating relationships.
Education
College or university degree preferred; Graduate Gemologist qualification or Gemological Institute of America (GIA) coursework preferred.
Workplace
The role is situated in London, England, UK.
Benefits
Adoption and surrogacy assistance, parental leave, medical, dental and eyecare coverage, pension plans, paid time off, competitive pay and additional global employee well‑being programs.
Culture
Tiffany & Co. combines a legacy of craftsmanship and refined hospitality with the global reach of LVMH. The maison emphasises inclusivity, creativity and employee well‑being, fostering a collaborative environment where client service and personal development are priorities.
About %s
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Consultant», «Retail Sales Associate», «Jewellery Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.