Tiffany & Co. Client Advisor
- Employment
- Contract
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 17, 2026
About Tiffany & Co.
Tiffany & Co. is an iconic American jeweller renowned for its craftsmanship, design heritage and distinctive packaging. Now part of the LVMH group, the maison operates a global network of boutiques and combines artisanal excellence with modern retailing to serve discerning clients worldwide.
Tiffany & Co. — Client Advisor (Heathrow, London). Fixed-term contract in luxury retail; clienteling and sales role based at Heathrow.
Role & Responsibilities
- Deliver an exceptional luxury client experience that reflects Tiffany’s standards of service and luxury etiquette.
- Achieve individual and store sales targets through proactive client development, cross-selling and loyalty-building activities.
- Develop and execute clienteling strategies and omnichannel initiatives to cultivate long-term client relationships.
- Communicate Tiffany’s heritage, craftsmanship and product provenance through authentic brand storytelling.
- Ensure operational excellence and compliance with Tiffany and LVMH procedures, including inventory, reservation management, transfers and product care services.
- Provide personalised services such as product care, personalization and aftercare to elevate client moments.
- Contribute to an inclusive, supportive team environment and demonstrate professionalism, adaptability and responsiveness to feedback.
Qualifications
- Minimum three years’ experience in retail, luxury retail or other client-facing roles (hospitality or similar).
- Proven track record of meeting sales targets and developing a diverse client base.
- Demonstrable experience with clienteling in an omnichannel luxury environment and deploying sales strategies.
- Authorization to work in the United Kingdom.
- Flexibility to work non-traditional hours, including nights, weekends and holidays.
- Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
Skills
Experience
Minimum 3 years of client-facing experience in retail, luxury retail or hospitality with a proven sales record and experience in clienteling within an omnichannel luxury environment.
Education
College/university degree preferred; Graduate Gemologist qualification or coursework from the Gemological Institute of America (GIA) is an advantage.
Workplace
The role is situated in London, England, UK.
Benefits
Comprehensive benefits including adoption and surrogacy assistance, parental leave, competitive pay, medical, dental and eyecare coverage, pension plans, paid time off and employee well-being programmes.
Culture
Tiffany fosters a heritage-rich, client-centric culture that values craftsmanship, creativity and meticulous service. The maison emphasizes inclusivity, professional development and a collaborative environment where employees are encouraged to celebrate clients and each other.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Consultant», «Retail Client Specialist», «Clienteling Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.