Tiffany & Co. Client Advisor
Join Tiffany & Co. in London as a Client Advisor, delivering luxury service and building client relationships. Located at Selfridges, this role requires 3 years of luxury retail experience.
Overview
Tiffany & Co., a renowned luxury brand under the LVMH conglomerate, is synonymous with elegance and timeless craftsmanship. As a leader in the luxury jewelry sector, Tiffany & Co. is committed to fostering a diverse and inclusive workplace where creativity and innovation thrive. The brand is dedicated to empowering its employees to reach their full potential while contributing to its legacy of excellence.
Role & Responsibilities
- Deliver exceptional service and uphold luxury standards.
- Exceed sales objectives and KPIs through an entrepreneurial mindset.
- Develop client strategies to drive sales and loyalty.
- Ensure compliance with operational standards and procedures.
- Foster an inclusive and supportive team environment.
- Convey Tiffany's brand story and craftsmanship legacy.
- Build lasting client relationships through strategic engagement.
- Elevate client experiences with personalized services.
- Adapt behavior based on feedback and professional agility.
- Embrace innovation and new working methods.
Qualifications
- Minimum 3 years of experience in luxury retail or client-related fields.
- Proven sales and clienteling expertise in an omnichannel environment.
- Demonstrated success in achieving sales results.
- Passion for luxury retail; jewelry/watch expertise preferred.
- Strong interpersonal and communication skills.
- Knowledge of luxury etiquette and service orientation.
- Experience with sales strategies and clienteling initiatives.
- Digital proficiency with omnichannel tools.
- Proficiency with POS systems and client tracking.
- Flexibility to work non-traditional hours.
- Authorization to work in the UK.
Skills
Experience
Minimum 3 years of experience in a luxury retail environment or client-related field such as hospitality.
Education
Preferred: College/university degree; Graduate Gemologist degree or GIA coursework.
Workplace
The successful candidate will be located in London, England, UK. 434 luxury roles are listed in London on Cerulean, 13 posted in the last 48 hours. Across the England region, Cerulean lists 545 open positions — 16 listed in the past two days. Cerulean currently advertises 572 open roles in UK, including 17 added in the last 48 hours.
Benefits
Comprehensive benefits including global adoption and surrogacy assistance, parental leave, mental and physical well-being programs, competitive pay, medical, dental, and eyecare, pension plans, and paid time off.
Culture
Tiffany & Co. champions a culture of diversity, equity, inclusion, and belonging, striving to create an empowering environment for all employees. The brand values creativity, perspective, and lived experience, fostering a community where individuals can shine and evolve.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.