- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 16, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
The Client Advisor represents Tiffany & Co. in client interactions, builds lasting relationships, exceeds commercial targets, and delivers elevated, memorable in-store experiences. The role requires retail, luxury retail, or relevant client-facing experience and flexibility to work days, nights, weekends, and holidays; it is a permanent position.
Role & Responsibilities
- Represent the Tiffany brand in every client interaction, creating an extraordinary experience through a personal approach.
- Communicate the Tiffany brand with passion and serve as a brand ambassador, bringing an entrepreneurial spirit to daily work.
- Build client relationships, exceed sales plans and commercial targets, and grow outreach business.
- Foster a clienteling culture, encourage entrepreneurship, and strengthen client development.
- Build lasting client loyalty and spending through strong client relationships.
- Consistently meet or exceed monthly, quarterly, and annual store commercial targets.
- Capture client data and cultivate new and existing client relationships.
- Generate a significant portion of sales through repeat clients.
- Grow the business through elevated client experiences during appointments.
- Drive business through key product pillars and convert clients through daily curiosity and discovery.
- Create memorable in-store moments for every client.
- Deliver the Tiffany Touch during each selling ceremony.
- Demonstrate the Client Experience Behaviors in the NPS program and use client feedback to improve in-store experiences.
- Apply best practices in hospitality and store amenities, and act on NPS performance and client feedback.
- Connect with clients’ wardrobes and style them.
Qualifications
- Experience in retail, luxury retail, or relevant client-facing work such as hospitality.
- Proven ability to achieve commercial results.
- Ability to connect with clients.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Authorization to work in the United States or the country where the position is based.
- A college or university degree is desired.
- Proficiency in multiple languages is desired.
Skills
Experience
Minimum 3 years
Education
A college or university degree is desired.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Jewelry Sales Consultant», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.