Tiffany & Co. Client Advisor

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette
• Demonstrate an entrepreneurial mindset to exceed sales objectives and key performance indicators
• Act as a trusted advisor, building client development strategy to drive sales, cross-sales, and client loyalty through curation of memorable experiences
• Ensure compliance with Tiffany and LVMH procedures, uphold operational excellence standards including inventory, reservation management, transfers, and care services
• Contribute to an inclusive and supportive team environment centered on the principle that people make the difference
• Inspire clients through authentic brand storytelling, effectively conveying Tiffany's legacy of craftsmanship, brand commitment, and integrity
• Connect with clients and team members through strategic questioning and establishment of lasting relationships
• Think and act with intention to elevate, surprise, and celebrate clients' special moments through proactive and relevant services including personalization and product care
• Display professionalism and exercise agility, adapting behavior and implementing feedback appropriately
• Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working

Qualifications

• Minimum 3 years of retail, luxury retail, or relevant client-related experience such as hospitality
• Proven track record in achieving sales results
• Flexibility to work non-traditional hours including days, nights, weekends, and holidays
• Demonstrated ability to work effectively with a diverse client base
• Proficiency with client tracking systems and Microsoft Outlook/email
• Fluency in Turkish and English (mandatory); a third language is appreciated

Skills

Experience

Minimum 3 years of professional experience in retail, luxury retail, or client-facing roles within hospitality or equivalent sectors, with a demonstrated track record of achieving and exceeding sales results in a customer-centric environment.

Education

College or university degree preferred; a Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is additionally preferred.

Workplace

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.