Tiffany & Co. Client Advisor
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Join Tiffany & Co. in Chestnut Hill as a Client Advisor. Leverage your retail experience to embody the brand's excellence and drive client loyalty.
Overview
Tiffany & Co., a distinguished name synonymous with beauty, romance, and the iconic Blue Box, is a symbol of excellence in the luxury market. For over 175 years, the brand has established a legacy of exquisite designs and romantic ideals. As part of the LVMH Group, Tiffany & Co. benefits from the global reach and resources of a leading luxury conglomerate. The company prides itself on a rich heritage of celebrated artists and historic milestones, creating a foundation for employees who are passionate, kind, and professionally committed. Tiffany & Co. fosters an environment of high standards, continuous education, and a deep respect for the brand, making it a unique workplace.
Role & Responsibilities
- Embody the Tiffany brand in every client interaction, using personal flair to enhance the client experience.
- Develop and maintain client relationships to exceed sales targets and drive lifetime loyalty.
- Capture and manage client data to cultivate new and existing relationships.
- Deliver a significant portion of sales through repeat client business and key product pillars.
- Elevate the in-store experience by consistently delivering memorable moments and demonstrating brand passion.
- Optimize hospitality and store amenities to create unique experiences and act on client feedback.
Qualifications
- Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
- Proven track record in achieving sales results.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
Skills
Experience
Minimum of 3 years in retail or luxury retail, or relevant client-related experience.
Education
A college/university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.
Workplace
This position is based in Chestnut Hill, Massachusetts, USA, within easy reach of Boston. Cerulean lists 4 open roles in Chestnut Hill. The broader Massachusetts area accounts for 62 active listings on Cerulean, 5 of which are new. In USA as a whole, Cerulean currently features 3.523 open positions, with 167 posted this week.
Benefits
Tiffany & Co. offers a comprehensive benefits package, including opportunities for professional development and career advancement within a globally recognized luxury brand.
Culture
Tiffany & Co. cultivates a workplace culture that values excellence, craftsmanship, and sustainability. Employees are encouraged to uphold the brand's legacy through continuous learning and a commitment to high standards. The environment is one of mutual respect and passion for the brand, fostering a unique and rewarding professional experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.