Tiffany & Co. Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 11, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Client Advisor, Full-Time, Calgary — luxury retail sales and client relationship management.
Role & Responsibilities
- Embody the Tiffany brand and deliver the Tiffany Touch in every client interaction, creating extraordinary and memorable experiences
- Develop and cultivate client relationships to drive lifetime loyalty, repeat business, and significant portions of sales
- Consistently achieve or exceed monthly, quarterly, and annual store commercial targets
- Capture and manage client data, leveraging client tracking systems to maintain and grow the clientele base
- Identify and execute innovative strategies to grow personal business through elevated client appointments and discovery-driven conversations
- Drive sales across key product pillars and convert prospects through curiosity and engagement
- Demonstrate Client Experience Behaviors aligned with the NPS (Net Promoter Score) program and act on client feedback
- Optimize in-store hospitality and amenities, styling clients and creating unique, personalized experiences
- Serve as a brand ambassador with passion and authenticity during selling ceremonies and client interactions
Qualifications
- Minimum 3 years of experience in retail, luxury retail, or client-related hospitality experience
- Proven track record of achieving commercial sales results
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email
- Excellent communication and interpersonal skills with ability to connect authentically with diverse clientele
- Flexibility to work non-traditional hours including days, evenings, weekends, and holidays
- Authorization to work in Canada
Skills
Experience
Minimum 3 years of professional experience in retail, luxury retail, or client-focused hospitality environments. A proven commercial track record and demonstrated ability to build and maintain high-value client relationships are essential. The ideal candidate will have experience managing client relationships through CRM systems and delivering consistent sales results in a fast-paced, target-driven environment.
Education
High school diploma or equivalent required. A college or university degree is preferred but not required.
Workplace
This position is based in Calgary, Alberta, Canada.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Client Advisor», «Retail Associate», «Brand Ambassador», «Customer Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.