Tiffany & Co. Client Advisor
About Tiffany & Co.
Tiffany & Co. is an iconic American jewellery maison renowned for its refined design language and emblematic Blue Box. Now part of the LVMH group, the brand combines heritage craftsmanship with contemporary luxury retailing and places high value on service excellence, creativity and rigorous standards of presentation.
Tiffany & Co. seeks a Client Advisor in Brussels — permanent full‑time luxury retail role focused on sales, clienteling and bilingual (FR/EN) service.
Role & Responsibilities
- Deliver the ‘‘Tiffany Touch’’ at every client interaction by creating memorable in‑store experiences and personalised sales ceremonies.
- Develop, nurture and expand a loyal client portfolio through proactive clienteling, follow‑up and data enrichment.
- Consistently achieve and exceed monthly, quarterly and annual sales targets through consultative selling and product expertise.
- Capture and maintain accurate customer data in POS and client management systems to support repeat business and targeted outreach.
- Promote strategic product pillars and drive sales initiatives to maximise store performance.
- Apply best practices in hospitality and in‑store service; use customer feedback (TEI/Voice of Client) to refine service delivery.
Qualifications
- Minimum 3 years of proven sales experience, ideally within luxury retail or client‑facing hospitality roles.
- Proven track record of meeting or exceeding commercial targets.
- Fluency in French and English required; additional languages are an advantage.
- Proficiency with POS systems, customer management tools and Microsoft Outlook/email.
- Flexibility to work variable hours including evenings, weekends and public holidays.
Skills
Experience
Minimum 3 years of client-facing sales experience, preferably in luxury retail or high-end hospitality, with a demonstrable record of achieving sales targets and cultivating repeat clientele.
Education
Tertiary education preferred. Graduate Gemologist certification (GIA) or relevant gemology training is an advantage.
Workplace
The successful candidate will be located in Brussels, Brussels-Capital Region, Belgium.
Culture
Tiffany & Co. fosters a culture grounded in craftsmanship, elevated service and strong brand stewardship. Employees are expected to deliver meticulous client experiences, uphold exacting standards and collaborate within a sophisticated, results‑oriented luxury retail environment under the LVMH umbrella.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Client Relations Associate», «Retail Client Advisor», «Jewellery Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.