- Location
- Boston Massachusetts USA
- Address
- 5 Newbury Street, Boston, MA 02116 View map
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
The Client Advisor represents Tiffany & Co. through memorable client experiences, develops relationships that drive loyalty and repeat business, and achieves or exceeds store sales plans. The role requires a minimum of 3 years’ experience and is a permanent position; Massachusetts wage range: $20.40–$24.00.
Role & Responsibilities
- Represent Tiffany & Co. in every client interaction, delivering distinctive and memorable experiences.
- Build client relationships that foster long-term loyalty and spending; capture client data and cultivate new and existing relationships.
- Consistently meet or exceed monthly, quarterly and annual store sales plans, generating a significant portion of sales through repeat business.
- Drive sales through key product pillars.
- Deliver memorable in-store service moments and demonstrate the Tiffany Touch and the client experience behaviors defined by the TEI program (Voice of Client Survey) and Tiffany’s client experience vision.
- Apply hospitality best practices and store amenities to create distinctive experiences, and act on TEI performance and client feedback.
Qualifications
- Experience in retail, luxury retail or a relevant client-facing field such as hospitality.
- Proven record of achieving sales results.
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
- Ability to serve a diverse client base.
- Proficiency with Point of Sale (POS) systems, client-tracking systems and Microsoft Outlook/email.
- Authorization to work in the United States or the country where the position is based.
- A college or university degree is preferred.
- A Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.
- Proficiency in multiple languages is preferred.
Skills
Experience
Minimum 3 years
Education
A college or university degree is preferred. A Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Consultant», «Luxury Sales Associate», «Jewelry Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.