Tiffany & Co. Client Advisor
About Tiffany & Co.
Tiffany & Co., a globally renowned luxury jewellery and watch maison known for exceptional craftsmanship and iconic design, operates within the LVMH group. The brand emphasizes elevated client experiences, creative excellence and a commitment to sustainability, offering a refined retail environment and career pathways within a leading luxury conglomerate.
Tiffany & Co. seeks a Client Advisor in Austin, USA to deliver exceptional luxury client experiences and exceed sales targets.
Role & Responsibilities
- Embodies the Tiffany brand in every client interaction, delivering the Tiffany Touch and creating memorable, personalized experiences.
- Develops and cultivates long-term client relationships through proactive clienteling and accurate capture of client data.
- Consistently achieves or exceeds monthly, quarterly and annual commercial targets by driving repeat purchase and lifetime client value.
- Leverages curiosity and consultative selling to convert prospects and grow business across key product pillars.
- Fosters an entrepreneurial sales culture within the store and contributes to outreach business growth.
- Implements service best practices and acts on NPS feedback to elevate in‑store hospitality and appointment experiences.
- Integrates styling insight into client conversations to align product recommendations with clients’ wardrobes and lifestyle.
Qualifications
- Minimum three years’ experience in retail, luxury retail or client-facing hospitality with demonstrable commercial results.
- Proven track record of meeting or exceeding sales targets and developing repeat client business.
- Excellent interpersonal and communication skills; ability to connect authentically with a diverse clientele.
- Flexibility to work non‑traditional hours, including evenings, weekends and holidays.
- Authorization to work in the United States.
Skills
Experience
Minimum three years of client-facing experience in retail, luxury retail or hospitality with a proven history of achieving commercial targets and growing client relationships.
Education
College or university degree preferred but not required.
Workplace
The role is situated in Austin, Austin, USA.
Culture
Tiffany & Co. cultivates a heritage-driven yet progressive workplace that prizes design excellence, inclusivity and sustainability. As part of the LVMH family, the brand combines artisanal savoir‑faire with international luxury retail standards and a client-centric ethos.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Client Relations Advisor», «Retail Client Advisor», «Style & Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.