Tiffany & Co. Client Advisor & Operations Coordinator
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 18, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. seeks a Client Advisor & Operations Coordinator in London for a hybrid dual-role combining luxury retail sales with back-of-house operations excellence.
Role & Responsibilities
- Execute consultative sales strategies, developing client relationships and driving sales, cross-sales, and repeat business through comprehensive product knowledge and personalized service delivery
- Deliver unparalleled service embodying luxury etiquette standards, resolving client issues effectively whilst maintaining a pristine, organized store environment
- Build and maintain comprehensive client development strategies, curating memorable experiences through engagement with new creations and complementary care services
- Ensure strict compliance with Tiffany and LVMH operational procedures, managing inventory, reservations, transfers, and care services with meticulous attention to detail
- Communicate Tiffany's heritage, craftsmanship, and brand integrity through authentic storytelling that resonates with diverse clientele
- Support back-of-house operations including stock management, administrative coordination, and process optimization for both client experience and operational workflows
- Exercise adaptability and resilience, embracing new tools, methodologies, and feedback to drive continuous improvement across all functions
- Collaborate within an inclusive team environment, fostering a culture of support and celebrating collective achievement
Qualifications
- Minimum 3 years of professional experience in luxury retail, jewelry, watchmaking, or hospitality environments
- Proven track record of consistently achieving and exceeding sales targets within omnichannel luxury retail settings
- Comprehensive knowledge of luxury etiquette, service standards, and client psychology
- Demonstrated expertise deploying sales strategies, clienteling initiatives, and relationship-building techniques
- Proficiency with Point of Sale (POS) systems, client tracking platforms, and Microsoft Office Suite
- Strong interpersonal, communication, and presentation skills suited to high-net-worth and diverse clientele
- Flexibility to work non-traditional schedules including evenings, weekends, and holiday periods
- Current valid work authorization in the United Kingdom
Skills
Experience
Minimum 3 years of professional experience in luxury retail, jewelry retail, watchmaking, or hospitality environments demonstrating consistent sales achievement and client relationship management within an omnichannel setting.
Education
College or university degree preferred; Graduate Gemologist credential or GIA coursework preferred but not required.
Workplace
This position is based in London, England, UK.
Benefits
Comprehensive benefits package including global adoption and surrogacy assistance, parental leave, mental health support programs, medical, dental, and eyecare coverage, pension plans, and paid time off.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Client Relations Associate», «Store Operations Associate», «Jewelry Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.