Tiffany & Co. Business Analyst
About Tiffany & Co.
Tiffany & Co., a part of the LVMH Group, is renowned for its exquisite jewelry and luxury goods. As an employer, Tiffany & Co. offers a prestigious work environment where innovation meets tradition, fostering a culture of excellence and creativity.
Join Tiffany & Co. in Tokyo as a Business Analyst, enhancing digital and mobile solutions. Apply your expertise in a luxury retail environment.
Role & Responsibilities
- Provide global IT strategy for digital, clienteling, and mobile solutions to the Japan business, leveraging these strategies effectively.
- Collaborate with stakeholders to gather and document detailed business requirements for clienteling, mobile, and mobile apps projects.
- Lead project management for digital, clienteling, and mobile initiatives, including scope definition, timeline development, and resource allocation.
- Communicate project progress, issues, and risks to stakeholders and senior management through regular updates and reports.
- Respond to customer inquiries and technical issues, troubleshoot problems, and implement effective solutions.
- Assist in creating and maintaining technical documentation and knowledge base articles.
Qualifications
- Bachelor's degree in Business Administration, Information Technology, Project Management or a related field.
- Proven experience as a Business Analyst with a focus on digital, clienteling, or mobile strategies.
- Proven experience in project management, delivering complex projects within scope, budget, and schedule.
- Business level of English.
- Familiarity with mobile app development processes and user experience principles.
- Knowledge and experience of Azure, Salesforce Cloud, and databases such as SQL Server and Oracle.
Skills
Experience
Minimum of 5 years of experience in a similar role, focusing on digital, clienteling, or mobile strategies in a retail or similar industry.
Education
Bachelor's degree in Business Administration, Information Technology, Project Management or a related field.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
Tiffany & Co. is celebrated for its commitment to craftsmanship and luxury, offering an inspiring workplace where employees are encouraged to innovate and excel. The brand values diversity and collaboration, creating a dynamic and inclusive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «IT Business Analyst», «Digital Strategy Analyst», «Clienteling Analyst», «Mobile Solutions Analyst», «Retail Business Analyst», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.