- Address
- 727 5th Avenue, New York, NY 10022 View map
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $19.72–26/hour
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
The Brand Ambassador welcomes clients at Tiffany & Co.’s The Landmark in New York, shaping their visit through warm service, brand storytelling, and tailored engagement, while supporting sales, hospitality, tours, and events. This is a temporary position; pay is $19.72–$26.00 per hour, depending on relevant skills and experience.
Role & Responsibilities
- Welcome clients warmly and courteously, creating an exemplary luxury experience that positively impacts service and sales.
- Use engaging storytelling and knowledge of the World of Tiffany to inspire clients.
- Deliver a knowledgeable, curated experience for every client.
- Attend to internal and external clients, greeting and directing them throughout The Landmark while meeting Tiffany’s service expectations.
- Hold bespoke conversations to elevate the in-store experience, discern client needs, and connect clients with the appropriate Client Advisor to support sales goals.
- As business needs dictate, support hospitality, tours, and selling events through door coverage, elevator operation, hospitality support, and back-of-house support.
- Manage floor waiting lists accurately and apply efficiencies and best practices to improve the in-store experience.
- Communicate potential service issues promptly to management.
- Share client interactions and impressions of the brand with management.
- Foster collaboration and contribute effectively in a team environment.
- Support company initiatives and adapt to change.
Qualifications
- At least 2 years of retail, luxury retail store, or relevant client-related experience, such as in hospitality or a museum or art gallery.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Authorization to work in the United States.
- A college or university degree with a fine or performing arts focus is desired.
- Gemological Institute of America (GIA) coursework is preferred.
- The ability to speak multiple languages is desired.
Skills
Experience
At least 2 years of retail, luxury retail store, or relevant client-related experience.
Education
A college or university degree with a fine or performing arts focus is desired; Gemological Institute of America (GIA) coursework is preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 19.72 to USD 26 per hour.
Benefits
Comprehensive benefits, including adoption and surrogacy assistance, parental leave, mental, emotional, physical, and financial well-being programs, medical, dental, and vision insurance, a 401(k) plan with company match, and paid time off.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Ambassador», «Luxury Retail Ambassador», «Guest Experience Ambassador», «Client Welcome Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.