Tiffany & Co. Branch Security Officer

Location
Employment Full-time
Seniority Mid-Level
Compensation $19.13–22.50/hour
Posted ✦ Today

Tiffany & Co. is hiring a Branch Security Officer in Troy, MI to maintain store security, deliver exceptional client service and support store operations.

Overview

Tiffany & Co. is an iconic luxury jeweller renowned for exceptional craftsmanship, timeless design and distinguished client experiences. As part of the LVMH group, the brand operates within a global luxury network that emphasises product excellence, client service and sustainability, offering employees rigorous training and high standards of professionalism.

Role & Responsibilities

  • Maintain a safe, secure and welcoming environment for clients and employees, serving as the store ambassador and first point of contact.
  • Deliver the Tiffany Experience by supporting client engagement, deepening relationships and contributing to store sales objectives.
  • Consistently elevate in-store service by executing customer experience behaviors identified in the TEI program and responding to Voice of Customer feedback.
  • Implement and enforce security controls: deter theft, report missing assets, respond to emergencies and follow Incident Management Program procedures.
  • Perform daily security operations and controls including alarm tests, equipment inspections, key access management, opening and closing procedures, and required report submissions.
  • Support back-of-house operations and facilities coordination, communicating maintenance needs and assisting with repairs as required.

Qualifications

  • High school diploma or equivalent.
  • Authorization to work in the United States.
  • Availability to work retail store hours, including nights, weekends and holidays.
  • Basic computer skills.
  • Prior experience in a retail or security environment preferred.

Skills

TEI program Voice of Customer Survey Incident Management Program procedures Basic computer skills Customer service and client engagement Loss prevention and asset protection techniques Emergency response and de-escalation

Experience

Minimum 3 years of relevant experience in security, retail loss prevention, or a related field; prior in-store security or retail security experience is preferred.

Education

High school diploma or equivalent.

Workplace

This position is based in Troy, Michigan, USA, within easy reach of Detroit. Cerulean lists 19 open roles in Troy, including 1 posted recently. The broader Michigan area accounts for 29 active listings on Cerulean, 1 of which are new. In USA as a whole, Cerulean currently features 2.209 open positions, with 89 posted this week.

Compensation

The base compensation for this position ranges from USD 19.13 to USD 22.50 per hour.

Culture

Tiffany & Co. cultivates a service-driven workplace where respect for craftsmanship and client-centric attention define daily work. Employees are expected to uphold rigorous standards of professionalism and contribute to a collaborative environment focused on luxury service, training and sustainability.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.