Tiffany & Co. Assistant Store Manager

Location
Employment Full-Time
Seniority Manager
Department Retail & Boutique Operations
Industry High Jewelry
Posted ✦ Today
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Tiffany & Co. seeks an Assistant Store Manager in Istanbul to lead sales, guest experience and operations for its retail store.

Overview

Tiffany & Co. is an iconic American jeweller and global luxury retail maison known for its fine jewellery, silverware and signature client experience. Now part of LVMH’s Watches & Jewellery group, the brand emphasises craftsmanship, design excellence and an elevated in-store service culture across an international retail network.

Role & Responsibilities

  • Support the Store Manager in leading the sales, operations and security teams to achieve or exceed store sales targets and KPIs.
  • Provide visible management presence on the sales floor: coach advisors, cultivate client relationships personally and model exemplary Guest Experience standards.
  • Drive client development and retention initiatives to deepen relationships and expand the store’s client base.
  • Recruit, train and develop talent; set clear performance goals and conduct regular coaching, feedback and recognition to raise team capability.
  • Oversee back-of-house operations and inventory procedures, ensure compliance with internal control standards and identify process improvements.
  • Assume overall store oversight and decision-making in the Store Manager’s absence, including security and loss-prevention responsibilities.

Qualifications

  • Minimum five years’ experience in retail or luxury retail store management, or relevant client-facing management experience (e.g., hospitality).
  • Proven track record of generating sales and managing a team to deliver measurable results against targets and KPIs.
  • Demonstrated ability to develop new business opportunities while maintaining brand positioning and market penetration.
  • Fluent in Turkish and English (both mandatory); additional language skills are advantageous.
  • Flexible to perform across roles (sales floor, operations) and to work retail hours as required.

Skills

KPI-driven sales leadership Clienteling and relationship development Coaching and performance management Operations management and internal control compliance Visual merchandising and guest hospitality optimisation Gemological Institute of America (GIA) coursework or graduate gemologist (preferred)

Experience

Minimum 5 years of retail or luxury retail store management experience or relevant client-related experience (e.g., hospitality), with demonstrable success in achieving sales targets and leading teams.

Education

Bachelor’s degree preferred; graduate gemologist qualification or coursework from the Gemological Institute of America (GIA) is a plus.

Workplace

This position is based in Istanbul, Istanbul, Turkey. Cerulean lists 41 open roles in Istanbul, including 2 posted recently. In Turkey as a whole, Cerulean currently features 52 open positions, with 2 posted this week.

Culture

Tiffany & Co. combines a heritage-led identity with an elevated retail culture centred on exquisite craftsmanship and unmatched client service. As part of LVMH’s Watches & Jewellery group, the workplace emphasises mentorship, high-performance retail standards and opportunities for professional development within a storied luxury maison.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.