Tiffany & Co. Assistant Store Manager
Join Tiffany & Co. in Chengdu as an Assistant Store Manager, leading a team to achieve sales goals and ensure exceptional customer service.
Overview
Tiffany & Co., a member of the LVMH group, is renowned for its exquisite jewelry and luxury goods. As an employer, Tiffany & Co. is committed to fostering a culture of excellence, creativity, and innovation, offering employees the opportunity to be part of a prestigious brand with a rich heritage.
Role & Responsibilities
- Lead and supervise the store team to achieve sales goals and maintain high levels of customer service.
- Enhance customer relationships and ensure flawless retail operations execution.
- Coach and develop sales professionals, demonstrating sales leadership on the selling floor.
- Hire, evaluate, train, and discipline staff in alignment with company policies.
- Motivate staff to achieve sales, service, CRM, and store operations goals.
- Promote harmonious staff relations and support individual development.
- Implement events and in-store incentives to grow the customer base.
- Manage inventory to meet accuracy and shrink requirements.
- Maintain the highest degree of customer service and act as a brand ambassador.
- Oversee all facets of store operations, including billing and reconciliation reports.
- Collaborate with cross-functional teams to ensure flawless retail execution.
Qualifications
- Proven experience in retail management, preferably in the luxury sector.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in CRM and inventory management systems.
Skills
Experience
Proven experience in retail management, preferably within the luxury sector, is required.
Education
Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
Workplace
The role is situated in Chengdu, Sichuan, China. There are currently 41 open positions in Chengdu on Cerulean. Within Sichuan, Cerulean currently features 55 open roles. Across China, Cerulean lists 1.776 open roles — 33 of them newly added.
Culture
Tiffany & Co. is synonymous with luxury and elegance, offering a workplace that values creativity and innovation. Employees are encouraged to uphold the brand's prestigious reputation through exceptional service and craftsmanship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.