Thelios Key Account Manager

About Thelios

Thélios, the eyewear excellence of LVMH, brings together design, craftsmanship and industrial mastery to create exceptional frames for some of the world’s most prestigious Maisons. Founded in 2017 and anchored in its state-of-the-art Manifattura in Longarone, Italy, the company offers a distinctive employer experience at the intersection of luxury, innovation and savoir-faire. Thélios cultivates an international, entrepreneurial environment where talent is encouraged to shape the future of high-end eyewear through creativity, precision and collaboration. For professionals passionate about product excellence and the codes of luxury, Thélios provides the opportunity to contribute to an ambitious, fast-growing global house.

Role & Responsibilities

• Develop and execute comprehensive sales strategies to achieve revenue targets and expand Thélios' market presence in the Middle East
• Build and maintain strong, long-term relationships with key accounts, serving as the primary point of contact for client needs and concerns
• Assist in negotiating and renewing contracts, ensuring mutual benefit for both client and the company
• Conduct thorough market research and analysis to identify emerging trends and opportunities
• Collaborate closely with cross-functional teams including marketing, product development, and customer service to ensure seamless delivery and customer satisfaction
• Monitor and report on key account metrics including sales performance, customer satisfaction, and market share, providing regular updates to management
• Address customer concerns or issues promptly and effectively, working to resolve conflicts and maintain high customer satisfaction
• Stay updated on industry trends, competitor activities, and regulatory changes in the Middle Eastern market, adjusting strategies to remain competitive
• Conduct regular meetings and presentations with key clients to foster strong relationships and identify collaboration opportunities
• Ensure compliance with company policies, procedures, and local regulations while upholding Thélios' brand reputation and values

Qualifications

• Degree holder (MBA preferred)
• Minimum 5 years of experience in key account management or related sales roles, preferably in luxury goods or eyewear at international level
• Strong strategic planning and execution abilities to drive sales growth and meet revenue targets
• Excellent communication and organizational skills with attention to detail
• Team management skills with ability to influence and motivate teams who may not directly report to this position
• Leadership and financial skills
• Proficiency in Microsoft Office and Apple products
• Familiarity with CRM software and other sales management tools

Skills

Experience

Minimum 5 years of professional experience in key account management or related sales roles, preferably in the luxury goods or eyewear sector at the international level. Demonstrated track record of driving sales growth, managing complex client relationships, and executing successful strategic initiatives in competitive markets.

Education

Bachelor's degree required; MBA preferred.

Workplace

Culture

Thélios offers a workplace culture rooted in luxury craftsmanship, technical innovation, and the entrepreneurial spirit of the LVMH ecosystem. The company fosters collaboration between design, engineering, manufacturing, and business teams, creating an environment where precision, creativity, and excellence in eyewear are shared priorities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.