The Vineta Hotel Housekeeping Supervisor

About The Vineta Hotel

The Vineta Hotel embodies the intimate elegance of Palm Beach, Florida, within a historic Mediterranean Revival landmark. Its identity combines architectural heritage with a contemporary vision of refined hospitality, placing personalised service and meticulous attention to detail at the heart of the guest experience. As an employer, the hotel offers a distinctive setting for hospitality professionals who value discretion, craftsmanship and thoughtful human connection. Across guest relations, culinary operations and hotel management, its service ethos calls for collaboration, cultural sensitivity and exacting professional standards, appealing to individuals motivated by the art of gracious, individualised hospitality.

Role & Responsibilities

• Implement cleaning protocols and uphold quality standards through daily inspections of guest rooms, suites, and public areas; participate in cleaning duties as required.
• Ensure equipment is maintained and functioning correctly in collaboration with Engineering.
• Conduct onboarding and ongoing training in cleaning techniques, safety procedures, and luxury service standards.
• Promptly address and resolve cleanliness or maintenance issues.
• Oversee inventory of cleaning supplies, linens, and equipment; ensure quality products are correctly used and available while supporting sustainability initiatives, financial goals, and luxury standards.
• Communicate and collaborate with hotel departments to foster teamwork; coordinate room implementation and cleaning schedules for special events and high-traffic areas with Front Office, Maintenance, and Food and Beverage.
• Ensure rooms, assignments, and cleaning schedules are completed on time and tasks are prioritized.
• Ensure housekeeping practices comply with health and safety regulations, including proper handling and storage of cleaning chemicals and equipment; provide regular training on safety protocols and emergency procedures.
• Ensure staff use appropriate professional techniques and wear suitable clothing, uniforms, and PPE for each cleaning task.
• Propose improvements to departmental operations and ensure energy savings, recycling, and waste sorting.
• Liaise between guests and Housekeeping, promptly address inquiries and concerns, monitor feedback, and implement improvements. Support the Housekeeping Manager with recruitment, onboarding, staff training, budgeting, and cost control.
• Assist with performance feedback, disciplinary actions, and staff development.
• Coordinate with vendors and Procurement to ensure supplies are restocked on time.
• Assist with staff shift scheduling to ensure adequate coverage while controlling labor costs.
• Model personal appearance and hygiene standards that reflect a professional image to guests.

Qualifications

• At least 3 years of experience in a similar capacity; 2 years in a supervisory role preferred.
• High school diploma; a degree in Hospitality is preferred, or equivalent experience.
• Fluent in English; other languages are an asset. Ability to communicate clearly with guests and hotel staff.
• Computer literacy with Microsoft Office or related software.
• Knowledge of cleaning techniques, equipment, and safety standards.
• Ability to work flexible hours, including days, evenings, overnights, weekends, and holidays.
• Ability to access and navigate all departments within the organization's facilities.
• Ability to walk, stand, bend, stoop, kneel, climb, crawl, handle equipment and objects, and push, pull, grasp, lift, or carry items weighing up to 50 lbs.

Skills

Experience

At least 3 years in a similar capacity; 2 years in a supervisory role preferred.

Education

High school diploma; a degree in Hospitality is preferred, or equivalent experience.

Benefits

Employer-paid health benefits package; 401(k) matching program; PTO and holidays; training and development opportunities with Oetker Hotels; complimentary hotelier meals; complimentary dry cleaning.

Culture

The Vineta Hotel’s workplace culture combines Palm Beach elegance with a meticulous approach to personalized hospitality. Its professional environment emphasizes discretion, thoughtful teamwork and pride in the details that create a refined, welcoming guest experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.