- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $16–17.25/hour
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Nov 3, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The RealReal is hiring a Store Operations Associate for its outbound fulfillment team in Phoenix, Arizona. The role supports retail stores by fulfilling high-value merchandise transfers, including picking, tagging, quality inspections, and shipping; the expected base rate is $16–$17.25 hourly, with starting pay determined in part by work location, skills, experience, market demands, and internal parity. Hourly incentive pay may also be available based on performance and quota targets.
Role & Responsibilities
- Fulfill transfer requests for retail locations by picking, tagging, and shipping merchandise while meeting service level agreements.
- Pick inventory for shipment with 100% accuracy.
- Tag items across all product categories according to retail guidelines.
- Conduct quality inspections while handling and preparing inventory for retail locations.
- Handle reverse logistics and put inventory away to warehouse standards.
- Process parcel shipments using the designated carrier.
- Follow general warehouse practices for safety, organization, and housekeeping.
Qualifications
- Ability to communicate verbal and written information concisely and effectively.
- Outstanding time management, planning, and coordinating skills.
- Proven ability to excel in a high-volume, repetitive, quota-driven environment.
- Self-motivation and a drive to achieve results.
- Exceptional attention to detail and organizational skills.
- Adaptability and openness to change.
- Receptiveness to feedback to improve performance.
- Ability to work Monday through Friday and overtime as needed.
- Ability to regularly lift and move up to 25 pounds.
- Ability to stand for up to 10 hours at a time.
- Preferred: experience in a retail back-of-house environment.
- Preferred: ability to read and write in English.
- Preferred: proficiency with Mac OS, Google Suite, and scanner technology.
Skills
Experience
At least 6 months of experience working in a warehouse production environment.
Workplace
This position is based in Phoenix, Arizona, USA.
Explore jobs in Arizona or in the USA.
Compensation
The base compensation for this position ranges from USD 16 to USD 17.25 per hour.
Benefits
$50 in monthly food credits for on-site snacks and meals; Employee Stock Purchase Plan; 401(k) with company match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; 18 paid time off (PTO) days, accruing from the first day of work; climate-controlled warehouse facility.
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like The RealReal, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Associate», «Fulfillment Associate», «Warehouse Operations Associate», «Inventory Fulfillment Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.