- Location
- Secaucus New Jersey USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $55,162–65,504/year
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Nov 3, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The RealReal seeks a Specialist Categories Supervisor to lead an 8–10-person team, develop employees and authenticators, drive team KPIs and engagement, and support operational and business strategies. The role is full-time and onsite in Secaucus, New Jersey, with an expected annual salary range of $55,162–$65,504; starting pay considers work location, skills, experience, market demands, and internal parity.
Role & Responsibilities
- Oversee a team of 8–10 people.
- Conduct formal and informal feedback conversations to support team development.
- In partnership with the Manager, hold the team accountable for meeting or exceeding department goals and demonstrating company values.
- Hold weekly and monthly check-ins with direct reports to discuss growth and results.
- Work closely with the Manager to address team training and development opportunities.
- Ensure weekly ramp-up goals are met for new hires and authenticators undergoing cross-training.
- Help ensure the team adheres to policies and procedures, including time and attendance requirements.
- Communicate company initiatives and critical messages to the Authentication team.
- Maintain high engagement by coaching and motivating the team daily.
- Drive team KPIs and engagement while running the floor.
- Empower team members and delegate where possible to promote individual growth.
- Build and maintain effective interdepartmental relationships.
- Ensure support functions meet department needs each day.
- Work closely with the management team to drive business strategies that improve production and department results.
- Manage daily operational tasks according to brand standards.
- Act as a brand ambassador and advocate for The RealReal.
Qualifications
- At least 1–2 years of experience working in a leadership capacity.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced, high-volume environment.
- Strong work ethic and attention to detail.
- Ability to communicate and work closely with Management daily.
- Ability to communicate effectively with leadership and provide peer-to-peer feedback.
- Excellent organizational and time-management skills.
- Confident communication skills and a positive attitude toward collaboration.
- Passion for continuous learning and ability to adapt to feedback.
- Strong business acumen and ability to align work with company goals.
- Ability to lead by example, maintain a positive team culture, and adhere to all The RealReal policies and procedures.
Experience
At least 1–2 years of experience working in a leadership capacity.
Workplace
The role is situated in Secaucus, New Jersey, USA — conveniently close to New York City.
Explore jobs in New Jersey or in the USA.
Compensation
The base compensation for this position ranges from USD 55,162 to USD 65,504 per annum.
Benefits
$50 in monthly food credits for snacks and meals available for purchase onsite; Employee Stock Purchase Plan; 401(k) with company match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; flexible time off with Manager approval; climate-controlled warehouse facility; employees may also be eligible for a bonus program and incentive pay, depending on role.
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like The RealReal, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Specialist Categories Team Supervisor», «Authentication Team Supervisor», «Specialist Operations Supervisor», «Specialist Categories Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.