The RealReal Sales Strategy and Operations Analyst

California California USA

Employment
Full-Time
Seniority
Mid-Level
Compensation
$70,000–90,000/year
Posted
Nov 4, 2026

About The RealReal

The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.

The RealReal’s Sales Strategy and Operations Analyst provides strategic and operational analysis, builds models, and leads cross-functional initiatives to improve sales productivity, merchant experience, and business performance. The role requires at least 3 years of relevant experience and a four-year college degree; the expected annual salary range is $70,000–$90,000, with starting pay based in part on work location, skills, experience, market demands, and internal parity.

Role & Responsibilities

  • Provide strategic analysis to identify and evaluate business trends, build models, review reporting, and recommend ways to increase supply and drive growth.
  • Analyze and optimize sales models, recommend headcount and operating expense investments, set goals, implement plans, and ensure effective reporting.
  • Project-manage cross-functional work across sales, marketing, operations, product, and strategy and operations to improve sales organization productivity.
  • Drive special projects and provide analytical support to senior Sales leaders.
  • Oversee Sales pilots and testing.
  • Manage cross-functional projects with sales, partner management, operations, product, engineering, business operations, and business development teams to improve the merchant experience and achieve targets.
  • Develop, instrument, and maintain sales KPIs and support weekly, monthly, and quarterly business reporting.
  • Evaluate business performance, diagnose root causes, and recommend actions informed by data-driven insights.
  • Build models to evaluate the economics, value, and opportunity costs of strategic initiatives to increase sales representative productivity.
  • Design initiatives to improve team performance and productivity, and partner with cross-functional teams to execute them.
  • Define and manage the development of tools, systems, and processes used across merchant-facing teams.
  • Manage deal desk and pricing, drive agreement closure, and ensure compliance with deal terms.
  • Partner with leadership to develop go-to-market strategy and define resource needs and allocation.

Qualifications

  • At least 3 years of experience in Sales Operations, FP&A, or Business Planning and Analytics in a high-growth, fast-paced environment.
  • Experience administering incentive compensation plans and quota allocation for multiple sales teams.
  • Problem-solving, decision-making, and process-improvement skills.
  • Effective written, visual, and verbal communication skills are highly preferred.
  • Experience analyzing data, tools, and reports to answer sales questions.
  • Proficiency in Excel and similar data analytics tools.
  • Attention to detail and ability to understand the core operations of sales channels.
  • Four-year college degree required; Math, Finance, English, or Management Information Systems preferred.
  • Experience with Salesforce, Looker, Xactly, and Google Suite is highly preferred.

Skills

Strategic and operational analysis Financial and business modeling Sales performance reporting and KPI management Project management Problem-solving Decision-making Process improvement Written, visual, and verbal communication Excel Salesforce Looker Xactly Google Suite

Experience

At least 3 years in Sales Operations, FP&A, or Business Planning and Analytics in a high-growth, fast-paced environment.

Education

Four-year college degree required; Math, Finance, English, or Management Information Systems preferred.

Workplace

This position is based in California, California, USA.

The setting California

Explore jobs in California or in the USA.

Compensation

The base compensation for this position ranges from USD 70,000 to USD 90,000 per annum.

Benefits

Employee Stock Purchase Plan; 401(k) with company match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; flexible time off with manager approval. Employees may also be eligible for a bonus program and incentive pay.

Culture

A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

The RealReal

The RealReal Sales Strategy and Operations Analyst

California, USA

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