The RealReal Resale Advisor

New York New York USA

Employment
Full-Time
Seniority
Mid-Level
Posted
Nov 3, 2026

About The RealReal

The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.

The RealReal seeks a fully remote Resale Advisor to acquire consignors, convert marketing-generated leads, and manage a disciplined sales pipeline in an assigned territory. This quota-driven role requires full-time hours of 40 per week, Tuesday through Saturday, and offers base pay plus uncapped commission.

Role & Responsibilities

  • Prospect new business opportunities within an assigned territory.
  • Follow up with and close leads generated by the marketing team.
  • Develop consignor relationships to generate referrals for new consignors.
  • Conduct 50–100 daily outreach contacts by phone and text.
  • Deliver an outstanding first-touch customer experience.
  • Review contracts with consignors.
  • Set pricing expectations using in-depth knowledge of luxury goods.
  • Execute high-volume outreach consistently and with discipline.
  • Convert leads effectively and handle objections confidently.
  • Maintain accurate CRM records and clear pipeline visibility.

Qualifications

  • Ability to quickly build rapport with prospective clients and close sales.
  • Proficiency and comfort using G-Suite, email, SalesForce, and CRM software.
  • Ability to commit to full-time hours, 40 hours per week.
  • Self-motivation and drive to achieve results.
  • Excellent verbal and written communication skills.
  • Exceptional attention to detail and organizational skills.
  • Solutions-focused mentality and growth mindset.
  • Adaptability and openness to change.
  • Professional appearance and demeanor.
  • Availability to work Tuesday through Saturday.
  • Previous experience selling luxury goods and/or services preferred.
  • Ability to discuss and advise customers on general fashion trends and developments in the luxury market preferred.

Skills

G-Suite Email SalesForce CRM Prospecting Lead conversion Objection handling Pipeline management High-volume phone and text outreach Contract review Luxury pricing knowledge Client relationship development

Workplace

This position is based in New York, New York, USA.

The setting New York

Explore jobs in New York or in the USA.

Benefits

Uncapped commission; annual Elite Club trip for top performers; monthly sales competitions with cash, prizes, or site credit; Employee Stock Purchase Plan; 401(k) with Company Match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; 18 paid time-off days, accruing from the first day of work.

Culture

A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like The RealReal, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Consignment Sales Advisor», «Luxury Resale Consultant», «Client Acquisition Advisor», «Resale Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

The RealReal

The RealReal Resale Advisor

New York, USA

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