- Location
- Perth Amboy New Jersey USA
- Employment
- Full-Time
- Seniority
- Lead
- Compensation
- $20.50–21.50/hour
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Nov 3, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The Receiving Lead supports receiving operations at The RealReal’s authentication center in Perth Amboy, New Jersey, helping oversee up to 15 associates and drive training, quality, and productivity. The role is full-time and onsite, with an expected base rate of $20.50–$21.50 per hour, subject to work location, skills, experience, market demands, and internal parity; incentive pay is based on performance and quota targets.
Role & Responsibilities
- Help oversee up to 15 receiving associates, focusing on training, productivity, and quality metrics.
- Research challenging consignments and provide feedback to the appropriate teams.
- Coordinate with Authentication and Photography Leads on inbound consignments for VIP consignors and celebrity sales.
- Support Client Services inquiries by providing consignment information to the Exceptions team.
- Carry out company quality-control efforts focused on brand and condition standards.
- Coordinate with the Product Handling team to ensure operating procedures are followed.
- Manage item inquiries from the field Sales team.
- Contribute to a positive work environment focused on results and employee satisfaction.
- Engage closely with the team through strong communication and creative ways of interacting.
- Coach team members on best practices in the moment and report repeated non-compliance to the assistant manager.
- Provide administrative support for specific product channels.
- Maintain a consistent presence on the receiving floor, identify opportunities, and motivate the team to meet productivity goals.
Qualifications
- At least 1 year of experience in an ecommerce warehouse or production setting, meeting hourly quotas.
- Strong leadership aptitude and a desire to grow into a management role.
- Ability to work independently and lead by example in a team environment.
- Outstanding oral and verbal communication skills, including comfort with cross-functional communication.
- Positive, encouraging demeanor and ability to motivate others.
- Ability to read and understand KPIs and Looker reports.
- Strong time-management skills and ability to prioritize daily tasks.
- Strong attention to detail, high motivation, and a proactive approach.
- Internal candidates must have positive KPIs and productivity metrics.
- Preferred: Proficiency with Mac OS and Google Suite.
- Preferred: Leadership experience.
Skills
Experience
At least 1 year in an ecommerce warehouse or production setting, achieving hourly quotas; leadership experience preferred.
Workplace
This position is based in Perth Amboy, New Jersey, USA, within easy reach of New York City.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 20.50 to USD 21.50 per hour.
Benefits
$50 in monthly food credits for on-site snacks and meals; Employee Stock Purchase Plan; 401(k) with company match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; 18 paid time-off days, accruing from the first day of work; climate-controlled warehouse facility; performance- and quota-based incentive pay.
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like The RealReal, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Receiving Team Lead», «Receiving Supervisor», «Inbound Operations Lead», «Warehouse Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.