The RealReal Luxury Sales Specialist

About The RealReal

The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.

Role & Responsibilities

• Leverage and expand personal and professional networks—including stylists, personal shoppers, boutique owners, luxury retail associates, and VIP contacts—to source high-quality luxury consignments.
• Build and maintain long-term, trust-based relationships with affluent clients through personalized service and proactive communication.
• Develop and implement creative outreach, localized marketing initiatives, and networking strategies to attract new consignors and drive repeat business.
• Meet or exceed monthly procurement quotas and KPIs, contributing to market growth.
• Secure high-end items from clients and coordinate pickup, valuation, and secure shipment to The RealReal’s authentication centers.
• Deliver a premium experience throughout the consignment lifecycle to support client retention.
• Present and review consignment contracts, explain complex terms, and guide clients through the valuation and listing process.
• Collaborate with internal teams, including Consignor Relations, to resolve client inquiries and maintain service standards.

Qualifications

• Maintain an active personal and professional network capable of generating recurring, high-value consignment opportunities.
• Have deep knowledge of and passion for leading luxury brands across handbags, fine jewelry, watches, and women’s and men’s ready-to-wear.
• Demonstrate the ability to build trust and credibility with high-net-worth individuals through professionalism and business acumen.
• Bring a track record of success in target-driven sales, strong negotiation skills, rigorous attention to detail, and a self-starter mindset.
• Have a record of consistently meeting or exceeding monthly sales quotas and performance metrics.
• Be comfortable using advanced CRM software, digital communication tools, and mobile platforms to manage pipelines and client workflows.
• Be willing and able to travel 70%+ within the designated regional market to meet clients on-site.
• Hold a current, valid driver’s license, except in the Manhattan and Chicago markets.
• Have car insurance that meets or exceeds local requirements.
• Have a satisfactory Motor Vehicle Record (MVR).
• Preferred: Prior experience in outside sales, luxury retail, personal styling, real estate, or high-end public relations.
• Preferred: Active involvement or leadership roles in local civic, cultural, or charitable organizations.

Skills

Experience

Prior experience in outside sales, luxury retail, personal styling, real estate, or high-end public relations is preferred.

Benefits

Uncapped commission; annual Elite Club trip for top performers; monthly sales competitions offering cash, prizes, or site credit; 401(k) with company match; flexible time off with manager approval. Depending on role, employees may also be eligible for a bonus program, incentive pay, and/or benefits.

Culture

A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.