- Location
- Newport Beach California USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $82,000–100,000/year
- Department
- Merchandising, Buying & Planning
- Posted
- Nov 3, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The RealReal seeks an on-site Fine Jewelry and Watch Valuation Manager for its Newport Beach retail location to appraise, authenticate, and price fine jewelry and watches, deliver consultative client appointments, and support on-site and remote pricing initiatives. The role owns pricing performance and appointment-to-consignment conversion metrics while partnering with store and cross-functional teams. The expected annual salary range is $82,000–$100,000, with starting pay varying by location, skills, experience, market demands, and internal parity.
Role & Responsibilities
- Facilitate valuation appointments, working directly with clients to provide a relaxed, consultative experience and educate them on the value of their items in the marketplace.
- Conduct real-time valuations and authentication of fine jewelry and watches using industry-specific tools.
- Provide pre-consignment pricing services to consignors and internal sales partners.
- Maintain a strong understanding of pricing trends and fashion-item sell-through velocity by working with the Pricing and Authentication teams.
- Own the sell-through performance and velocity of items personally priced.
- Own appointment-to-consignment conversion metrics, driving client satisfaction and business results.
- Partner with the Store Manager to understand customer needs and stay current on in-store operations and priorities.
- Support additional store and team needs to ensure a seamless retail experience.
- Support occasional supply events with on-site valuations and participate in remote pricing initiatives for cross-functional teams.
Qualifications
- Strong knowledge of fine jewelry in the primary and secondary markets.
- Two to five years of experience in a customer-facing luxury role.
- Flexibility to work certain weekend days.
- Sales experience is strongly encouraged.
- Proactive, self-directed approach, with the ability to anticipate business needs and meet internal and external deadlines.
- Strong problem-solving skills, including identifying potential obstacles in advance and ensuring smooth execution of valuation office processes.
- Exceptional attention to detail and the ability to manage multiple complex, time-sensitive situations calmly and effectively.
- Passion for delivering a high-touch luxury client experience.
- Polished, professional presence and strong presentation skills.
- Clear and effective verbal and written communication skills.
- GIA credentials such as Graduate Gemologist (GG), Accredited Jewelry Professional (AJP), or equivalent coursework or experience are strongly preferred.
Skills
Experience
Two to five years of experience in a customer-facing role in the luxury sector.
Workplace
This position is based in Newport Beach, California, USA, within easy reach of Los Angeles.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position ranges from USD 82,000 to USD 100,000 per annum.
Benefits
Employee Stock Purchase Plan; 401(k) with company match; medical, dental, and vision insurance; paid parental leave; nine paid company holidays; flexible time off with manager approval. Depending on the role, employees may also be eligible for a bonus program and incentive pay.
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like The RealReal, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fine Jewelry and Watch Appraisal Manager», «Jewelry and Watch Valuation Specialist», «Fine Jewelry and Timepiece Valuation Manager», «Jewelry and Watch Appraiser», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.