The RealReal Fashion Product Handler

About The RealReal

The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.

Role & Responsibilities

• Distribute products to the appropriate departments, including Jewelry, Ready-to-Wear, Men’s, Shoes & Accessories, Handbags, Photography, Authentication, Receiving, and Outbound.
• Sort, stage, scan, and route products through the processing pipeline; ensure warehouse tickets are accurate and match the products.
• Sort and scan rejected items into designated locations for delivery to brand specialists.
• Coordinate with leaders to route VIP consignments to the appropriate teams.
• Stock the Receiving Desk with supplies, including hangers, containers, plastic sleeves, and printer paper.
• Steam and prepare photo-ready products for photographers.
• Conduct end-of-day floor scans and weekly queue audits in partnership with leadership and management.
• Unpack and scan units transferred from LCOs and other Authentication Centers.
• Work with Photography and Authentication management to understand and support daily processing strategies.
• Sort and organize products by level and category, manage movement within Authentication, and replenish authenticators’ racks throughout the day to keep the correct products available and minimize workflow disruption.
• Audit production-area products to confirm they are prioritized by date, have the proper product tag, and are in the correct department.
• Scan and track products in Authentication locations; scan all published items and hand them over physically to putaway.
• Coordinate with the Photo and Receiving teams to scan and route appropriate exception items.
• Distribute inbound boxes and bags to Receiving, keeping multi-bag consignments together.
• Help organize the Receiving area by consolidating consignments in the staging area.
• Operate a manual pallet jack to move products and pallets throughout the warehouse; training is provided.
• Handle all products with care to prevent damage and maintain a safe work environment by following safety guidelines.

Qualifications

• At least 6 months of experience in a warehouse production environment.
• Proven ability to excel in a high-volume, repetitive, quota-driven environment.
• Self-motivation and a drive to achieve results.
• Ability to work as part of a team and communicate professionally with others.
• Exceptional attention to detail and organizational skills.
• Adaptability and openness to change.
• Ability to lift and move up to 25 pounds.
• Ability to stand for up to 8 hours at a time.
• Ability to read and write in English.
• Ability to troubleshoot and solve problems.
• Proficiency with Mac OS and Google Suite.

Skills

Experience

At least 6 months in a warehouse production environment.

Compensation

The base compensation for this position ranges from USD 16 to USD 16.50 per hour.

Benefits

$50 in monthly food credits for on-site snacks and meals; Employee Stock Purchase Plan; 401(k) with Company Match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; 18 paid time-off days, accruing from the first day of work; climate-controlled warehouse facility.

Culture

A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.