- Location
- New York City New York USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $21/hour
- Department
- Wholesale, Commercial & B2B Sales
- Posted
- Nov 3, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The RealReal seeks a fully remote Business Development Representative to qualify prospective consignors and route sales-ready leads to the appropriate channel. This full-time role requires 40 hours per week and one weekend day, with Tuesday–Saturday or Sunday–Thursday shifts; base pay is $21 per hour, plus uncapped commission.
Role & Responsibilities
- Serve as the first point of contact for prospective consignors interested in selling through The RealReal.
- Qualify marketing-generated leads through daily outreach and handle inbound inquiries.
- Route qualified leads to the appropriate sales channel to convert them into new consignment business.
- Nurture leads through ongoing follow-up by phone, text, and email.
- Use internal tools and resources to educate leads on the consignment process, accepted brands, pricing expectations, and next steps.
Qualifications
- Professional demeanor and excellent phone manner.
- Exceptional attention to detail and organizational skills, with the ability to tailor communication to different audiences.
- Strong customer service, problem-solving, and analytical skills.
- Excellent verbal and written communication skills.
- Comfort using G-Suite, email, SalesForce, and CRM software.
- Self-motivation and drive to excel in a fast-paced environment.
- Solutions-focused mindset and growth mindset.
- Adaptability and openness to change.
- Ability to work full-time hours (40 hours per week).
- Availability to work one weekend day; shifts are Tuesday–Saturday or Sunday–Thursday.
- Familiarity with the luxury fashion marketplace preferred.
- Lead qualification experience preferred.
Skills
Workplace
The role is situated in New York City, New York, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position is USD 21 per hour.
Benefits
Uncapped commission, with $800 per month at target; monthly sales competitions with cash, prizes, or site credit; Employee Stock Purchase Plan; 401(k) with company match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; 18 paid time off days, accruing from the first day of work.
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like The RealReal, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Development Representative», «Lead Generation Representative», «Sales Qualification Representative», «Business Development Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.