- Location
- California California USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $21/hour
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Nov 6, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The RealReal is hiring a fully remote Business Development Representative for its West team, with eligible work locations including California and other listed western and central U.S. states. The role qualifies and nurtures prospective consignors, then routes qualified leads to the appropriate sales channel; it requires 40 hours per week and availability for one weekend day, on a Tuesday–Saturday or Sunday–Thursday shift. Hourly base pay is $21, plus uncapped commission, with target commission of $800 per month.
Role & Responsibilities
- Serve as the first point of contact for prospective clients interested in consigning with The RealReal.
- Qualify marketing-generated leads through daily outreach and handle inbound inquiries.
- Pass qualified leads to the appropriate sales channel to convert them into new consignment business.
- Nurture leads through ongoing follow-up by phone, text, and email.
- Use internal tools and resources to educate leads about the consignment process, accepted brands, pricing expectations, and next steps.
Qualifications
- Demonstrate a high degree of professionalism and excellent phone demeanor.
- Show exceptional attention to detail and organizational skills, with the ability to tailor communication to different audiences.
- Have strong customer service, problem-solving, and analytical skills.
- Have excellent verbal and written communication skills.
- Be comfortable using G-Suite, email, SalesForce, and CRM software.
- Be self-motivated and driven to excel in a fast-paced environment.
- Bring a solutions-focused mentality and a growth mindset.
- Demonstrate adaptability and openness to change.
- Be able to commit to full-time hours of 40 hours per week.
- Be able to work one weekend day; available shifts are Tuesday–Saturday or Sunday–Thursday.
- Familiarity with the luxury fashion marketplace is preferred.
- Lead qualification experience is preferred.
Skills
Workplace
This position is based in California, California, USA.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position is USD 21 per hour.
Benefits
Uncapped commission; target commission of $800 per month; monthly sales competitions with cash, prizes, or site credit; Employee Stock Purchase Plan; 401(k) with company match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; 18 paid time-off days, accruing from the first day of work.
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.