- Location
- Secaucus New Jersey USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $55,000–80,912/year
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Nov 11, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The RealReal’s Authentication Assistant Manager oversees a team processing handbags, shoes and accessories, and ready-to-wear items, managing daily operations, inventory control, and service-level compliance. The role includes performance management, team communications, attendance and payroll administration, hiring and training, and reporting and process improvement; some holidays, weekends, early and late hours are required, with schedules subject to business needs. Expected annual salary is $55,000–$80,912, with starting pay determined in part by work location, skills, experience, market demands, and internal parity.
Role & Responsibilities
- Oversee a team of Authenticators processing handbags, shoes and accessories, and ready-to-wear items.
- Manage day-to-day business operations to ensure inventory control and compliance with service level agreements.
- Drive and monitor individual and team performance against department goals, maintaining a positive team culture.
- Attend Authentication meetings and communicate initiatives and strategies to the team.
- Lead weekly team huddles to deliver department and business updates.
- Hold biweekly individual touch bases to discuss performance and deliver disciplinary measures as needed.
- Serve as the key contact for team attendance; track attendance policy adherence, review and approve PTO/VTO/UTO requests, approve timecards, submit payroll, and oversee timecard adjustments.
- Interview potential candidates for eligibility and experience; assist with onboarding and training new hires; monitor performance during the new-hire ramp period.
- Drive a positive team culture and work environment.
- Use reports and dashboards to monitor individual, team, and department performance against goals; analyze data to identify root causes and improvement opportunities; prepare proposals for course correction and process improvement.
- Work some holidays and weekends, and early and late hours; adjust schedules according to changing business needs.
Qualifications
- At least 3 years’ experience leading a high-performing team in a metrics-based environment.
- At least 2 years of luxury fashion experience.
- Strong business acumen and ability to align work with company goals.
- Ability to tailor communication style to the audience.
- Ability to lead by example and maintain a positive team culture.
- Highly motivated, dependable, and proactive.
- Excellent organizational and time-management skills.
- A can-do attitude with a solutions focus.
- Proficiency with Excel and Google Suite.
- Preferred: college degree in a relevant field, such as Fashion Merchandising, Textile Science, or Business Administration.
- Preferred: thorough understanding of The RealReal and Authentication processes and procedures.
Skills
Experience
At least 3 years leading a high-performing team in a metrics-based environment and at least 2 years of luxury fashion experience.
Education
A college degree in a relevant field, such as Fashion Merchandising, Textile Science, or Business Administration, is preferred.
Workplace
The role is situated in Secaucus, New Jersey, USA — conveniently close to New York City.
Explore jobs in New Jersey or in the USA.
Compensation
The base compensation for this position ranges from USD 55,000 to USD 80,912 per annum.
Benefits
$50 in monthly food credits for on-site snacks and meals; Employee Stock Purchase Plan; 401(k) with Company Match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; flexible time off with manager approval; climate-controlled warehouse facility.
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.