- Location
- Secaucus New Jersey USA
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $22.50–26.27/hour
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Nov 11, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The RealReal’s Asset Protection Investigator supports investigations, physical security, and safety at its Authentication Center, managing theft and fraud cases, merchandise controls, screenings, and loss-prevention initiatives. This is a full-time hourly role; the expected rate is $22.50–$26.27, with starting pay determined in part by work location, skills, experience, market demands, and internal parity.
Role & Responsibilities
- Manage inbound and outbound investigations.
- Identify, investigate, and resolve internal theft, external theft, and fraud incidents.
- Develop and maintain relationships with law enforcement.
- Maintain employee ID badge issuance and access control standards.
- Conduct high-value investigations.
- Review and audit procedures for inbound and outbound merchandise.
- Inspect packaging and documentation to ensure Asset Protection measures are followed.
- Conduct shortage and safety inspections and report findings to Asset Protection leadership.
- Train employees to increase Asset Protection awareness.
- Identify all forms of loss.
- Identify shortage and shrink trends and introduce solutions to reduce them.
- Complete tasks assigned by the Loss Prevention Leadership Team.
- Secure the front entrance as needed and screen employees, vendors, and guests.
- Assist with exceptions-based issues and leadership tasks as assigned.
- Support Health and Safety initiatives.
Qualifications
- Flexibility to work weekends as needed.
- Ability to lift and move 50 pounds of merchandise and supplies.
- Ability to work effectively with all levels of leadership.
- Experience operating and monitoring CCTV systems.
- Effective verbal and written communication.
- Initiative and proactive anticipation of organizational needs, including meeting deadlines.
- Ability to record incidents accurately through clear, concise reports.
- Ability to work in a fast-paced, changing environment experiencing significant growth.
Skills
Experience
3+ years of Asset Protection experience; warehouse experience preferred.
Workplace
This position is based in Secaucus, New Jersey, USA, within easy reach of New York City.
Explore jobs in New Jersey or in the USA.
Compensation
The base compensation for this position ranges from USD 22.50 to USD 26.27 per hour.
Benefits
Employee Stock Purchase Plan; 401(k) with company match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; 18 paid time-off days accruing from the first day of work; state-of-the-art, climate-controlled warehouse facility. Employees may also be eligible for a bonus program and incentive pay, depending on role.
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.