The Maybourne Riviera Executive Assistant Intern

About The Maybourne Riviera

The Maybourne Riviera is a Maybourne hotel in Roquebrune-Cap-Martin, France, near Monaco. Its hillside setting overlooks the Mediterranean, with suites and studios, restaurants, an infinity pool and Surrenne Riviera wellness facilities. Hotel careers include accommodation, guest services, food and beverage, culinary and support departments. Its current recruitment includes both established hospitality roles and placements for people developing their professional experience.

Role & Responsibilities

• Assist the Executive Team in monitoring operational activities across the hotel’s departments.
• Help prepare meetings, draft minutes and follow up on action plans.
• Contribute to the creation and updating of reports, dashboards and performance indicators.
• Help coordinate cross-functional projects to improve guest experience and operational efficiency.
• Manage the administrative follow-up of files and keep them up to date.
• Work with the Accommodation, Food and Beverage, Human Resources, Finance and Maintenance teams to ensure smooth operations.
• Conduct ad hoc analyses and studies as required by the Executive Team.
• Help organise internal events, visits, audits and inspections.
• Ensure compliance with the hotel’s procedures and quality standards.
• Respond to reviews on listing platforms, including Google and Trip Advisor, and monitor Medallia feedback.
• Draft welcome cards on behalf of the Executive Team.
• Provide operational support when business needs require it.
• Contribute to service excellence and guest satisfaction in line with Maybourne, LQA and Forbes standards.

Qualifications

• Rigorous and methodical approach.
• Well organised, with excellent prioritisation skills.
• Discreet and reliable when handling confidential information.
• Proactive, dynamic and able to make recommendations.
• Excellent interpersonal skills and a strong team spirit.
• Initial internship or work-study experience in luxury hospitality or executive assistance.
• Good understanding of luxury hospitality conventions and high-end service.
• Excellent writing and organisational skills.
• Proficiency in office software: Word, Excel and PowerPoint.
• Good command of hospitality software: Seven Rooms, Medallia and Opera.
• Strong attention to detail, confidentiality and service.
• Fluent French, written and spoken.
• Excellent professional English; a third language is an advantage.

Skills

Experience

Initial internship or work-study experience in luxury hospitality or executive assistance.

Benefits

Free accommodation for fixed-term seasonal employees and interns; on-site staff parking; free shuttle service between Carnolès and the hotel, and between Ventimiglia and the hotel; reimbursement of 50% of monthly public transport passes; hotel-provided uniform and laundry; staff restaurant serving lunch and dinner; eligibility-based bonuses, including a return bonus for consecutive seasons, referral bonus and transport bonus; a discovery stay experience after the second consecutive season for seasonal fixed-term employees, or after the probationary period for permanent employees, including a welcome drink, dinner and breakfast; preferential rates at the hotel’s food and beverage outlets and for rooms, as well as at Maybourne Group hotels in London and Los Angeles; staff wellbeing activities, including internal events, monthly treats, themed meals, two osteopathy sessions per month and a staff party; awareness of charitable and environmental initiatives; regular training; advantageous health insurance.

Culture

The Maybourne Riviera’s recruitment materials emphasize teamwork, care in service and professional development. Its roles call for collaboration across departments in an international hospitality setting.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.